Barbara Shahan
Columbus,OH
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
Work History
Personal Shopper
Shipt
Columbus, OH
10.2021 - Current
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Picked quality and accurate items for daily customer orders.
- Loaded and unloaded orders at customer's homes or locations.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Business Owner
ElleRose
Lakeview , Ohio
02.2006 - Current
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Determined best courses of action for company based on regional market trends and demands.
- Coached and mentored employees through effective recruitment, hiring and goal setting methods.
- Promoted business via social media to generate leads and maximize brand identity.
- Trained new employees on proper protocols and customer service standards.
- Appraised inventory levels every 3 months and ordered new merchandise to keep quantities well-stocked.
Home Health Aide
Agency
Bellefontaine, OH
08.2011 - 01.2013
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Nurse Assistant
Logan Acres
Bellefontaine, OH
04.2009 - 07.2011
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Truck Driver
Prime Inc
Springfield, MO
01.1989 - 03.2000
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Transported hazardous materials and oversized shipments without incident.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Transferred products between distribution centers and retail locations with as many as stops per day.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Verified contents of inventory loads against Bills of Lading.
- Completed preventive maintenance and mechanical repairs on vehicles.
Education
State Tested Nurses Aide - Nursing Aide
Ohio High Point
Bellefontaine, OH03.2009
Certificate - Truck Driving
MTA Truck Driving School
Commerce City Co 08.1989
High School Diploma -
Lima Senior High School
Lima, OH06.1984
Skills
- Sales proficiency
- Accurate Money Handling
- Sales
- Flexible & Adaptable
- Good telephone etiquette
- Product Knowledge
Accomplishments
- Supervised team of 12 members.
- Documented and resolved membership issues which led to added members
- Collaborated with team of 12 in the development of Noodle Dinner for Autism.
Timeline
Personal Shopper
Shipt
10.2021 - Current
Home Health Aide
Agency
08.2011 - 01.2013
Nurse Assistant
Logan Acres
04.2009 - 07.2011
Business Owner
ElleRose
02.2006 - Current
Truck Driver
Prime Inc
01.1989 - 03.2000
State Tested Nurses Aide - Nursing Aide
Ohio High Point
Certificate - Truck Driving
MTA Truck Driving School
High School Diploma -
Lima Senior High School
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