Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Shephard

Fort Myers

Summary

Dynamic professional with a proven track record at The Home Depot Inc, excelling in inventory management and customer service. Recognized for leading safety compliance initiatives and enhancing team performance. Adept at adapting to fast-paced environments while ensuring operational efficiency and customer satisfaction. Committed to achieving results through effective leadership and product knowledge.

Overview

14
14
years of professional experience

Work History

Department Supervisor

The Home Depot Inc
Fort Myers
12.2024 - Current
  • Monitors department operations to ensure productivity standards are met.
  • Resolves customer complaints in a timely manner.
  • Assess displays for proper stock, checked store organization, and kept aisles clear of obstacles.
  • Follows safety protocols and company processes and procedures.
  • Exercise discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.

Lumber Customer Service Associate

The Home Depot Inc
Fort Myers
03.2025 - 12.2025
  • Ensured accuracy of inventory records through regular cycle counts and audits.
  • Maintained current knowledge of all lumber products and services offered by the company.
  • Restocked merchandise when necessary to maintain adequate inventory levels.
  • Greeted customers and provided them with assistance.

Server - Closing MOD

Mels Diner
Fort Myers
11.2017 - 12.2020
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Bartender

Applebee's Grill + Bar
Fort Myers
04.2012 - 09.2017
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Greeted customers and provided excellent customer service.
  • Effectively multitasked within fast-paced environment.
  • Performed opening and closing duties.

Education

High School Diploma -

Cypress Lake High School
Fort Myers, FL
05-2018

Skills

  • Inventory management - Captain of Inventory Team
  • Safety compliance - Captain of "OurSaftey"
  • Product knowledge
  • Team leadership
  • Adaptability
  • Customer service

Timeline

Lumber Customer Service Associate

The Home Depot Inc
03.2025 - 12.2025

Department Supervisor

The Home Depot Inc
12.2024 - Current

Server - Closing MOD

Mels Diner
11.2017 - 12.2020

Bartender

Applebee's Grill + Bar
04.2012 - 09.2017

High School Diploma -

Cypress Lake High School

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