Barbara Soto
San Diego,CA
Overview
10
10
years of professional experience
Work History
Accounts Receivables
Johnson and Jennings Inc.
11.2025 - Current
- Managed accounts receivable functions, including payment posting, reconciliations, invoice tracking, and collection follow-ups, ensuring timely cash flow.
- Reviewed customer accounts and resolved billing inquiries, maintaining accurate account records to enhance customer satisfaction.
- Communicated with customers, subcontractors, and internal teams regarding invoices and payment updates, facilitating smooth payment processes.
Logistics Management Analyst
Lockheed Martin
Fort Bliss, TX
12.2024 - 06.2025
- Managed inventory, order tracking, shipping, receiving, transportation, and traffic management documentation.
- Ensured compliance with logistics protocols, facilitating process improvements and enhancing operational efficiency.
- Served as primary logistics contact for scheduling, inventory management, equipment coordination, and site support at Fort Bliss.
- Updated AWARE work management records for government and company-owned equipment.
Store Manager
Work Wear Safety
El Paso, TX
08.2021 - 12.2024
- Led daily store operations, including sales, inventory control, staff scheduling, training, and customer service.
- Reviewed sales reports and inventory data to identify issues, cycle counts, drive sales, and enhance profitability.
- Maintained store standards and ensured product presentation, quality checks, and corporate compliance met expectations.
Customer Service Representative
Maximus
El Paso, TX
01.2020 - 07.2020
- Managed high-volume inbound calls for 2020 Census participants, ensuring accurate and professional support.
- Addressed inquiries, recorded details, and delivered clear guidance to callers for effective issue resolution.
Security Administrator
Modis
El Paso, TX
11.2017 - 11.2019
- Executed contract services for Charles Schwab, ensuring compliance with security protocols.
- Delivered first-line technical support through password resets, account updates, and Voice ID verification to enhance user experience.
- Supported fraud prevention efforts while ensuring high call quality and customer satisfaction.
Customer Service Representative
Xerox
El Paso, TX
04.2016 - 04.2017
- Assisted healthcare and commuter benefits customers with account inquiries and claims, ensuring timely issue resolution.
- Oversaw WageWorks account management, facilitating customer access to benefits information.
- Assisted customers with inquiries regarding services and account management.
License Training
10-Hour OSHA Training.
Timeline
Accounts Receivables
Johnson and Jennings Inc.
11.2025 - Current
Logistics Management Analyst
Lockheed Martin
12.2024 - 06.2025
Store Manager
Work Wear Safety
08.2021 - 12.2024
Customer Service Representative
Maximus
01.2020 - 07.2020
Security Administrator
Modis
11.2017 - 11.2019
Customer Service Representative
Xerox
04.2016 - 04.2017