Barbara Sturdivant
Jeffersonville,IN
Summary
Dynamic professional with extensive experience in management and customer service, notably as a Restaurant Manager. Proven track record in training staff and enhancing operational efficiency, while fostering a positive atmosphere. Skilled in maintaining compliance with health regulations and optimizing vendor relationships to ensure quality standards.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Home Health Aide
Visiting Angels
Jeffersonville, IN
02.2025 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Restaurant Manager
KFC/Long John Silvers
Louisville, KY
09.1986 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Dietary Supervisor
Baptist East Hospital
New Albany, IN
06.2023 - 10.2023
- Developed strong relationships with vendors, negotiating favorable pricing while maintaining quality standards for ingredients used in meal preparation.
- Increased employee retention through effective training, mentoring, and performance evaluations of dietary staff members.
- Continuously evaluated ingredient suppliers'' performance based on their ability to meet quality expectations while adhering to budget constraints.
- Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
Restaurant Consultant
The Vision Group
Louisville, KY
05.2022 - 08.2023
- Conducted comprehensive assessments of the restaurant’s operations, including kitchen efficiency, service quality, financial performance, and overall customer experience.
- Analyzed financial reports to identify areas for improvement, including cost control, pricing strategies, and profit margins.
- Identified inefficiencies in restaurant operations and provided actionable solutions to streamline processes, reduce waste, and enhance productivity.
- Advised on best practices for maintaining compliance and avoiding regulatory issues.
Education
Undergraduate Courses -
Indiana University
Financial Services Certification -
School of Business And Banking
Medical Laboratory Science
Jefferson Community And Technical College
Skills
- Management
- Customer service
- Experienced trainer
Certification
ServSafe Certification
Valid thru 8/2029
Timeline
Home Health Aide
Visiting Angels
02.2025 - Current
Dietary Supervisor
Baptist East Hospital
06.2023 - 10.2023
Restaurant Consultant
The Vision Group
05.2022 - 08.2023
Restaurant Manager
KFC/Long John Silvers
09.1986 - Current
Undergraduate Courses -
Indiana University
Financial Services Certification -
School of Business And Banking
Medical Laboratory Science
Jefferson Community And Technical College