Barbara Wetzel
Bethel
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Office Administrator
Caliber Collision
Cincinnati, OH
02.2026 - Current
- Managed office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated scheduling and logistics for team meetings and client appointments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Administrative Assistant
DaVita
Cincinnati, US
09.2022 - 02.2026
- Monthly counts of all medication, updating patient information for the End Stage Renal Disease, answering calls from patients and doctors, assisting facility administrator in updating all employee files.
- Safety leader doing monthly audits of the facility to keep up to date with all regulations.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Personal Loan Specialist
OneMain
Cincinnati, US
01.2022 - 09.2022
- Assisting customers by listening and providing friendly, fast, and affordable financing in their time of need.
- Along with processing loans, we also help teach customers about credit, introduce optional insurance products, and conduct collection activities that comply with all laws and regulations.
- Informed customers of loan application requirements and deadlines.
Administrative Assistant
Honda East
Cincinnati, US
07.2017 - 01.2022
- Customer-facing service role responsible for assisting customers and coworkers with all aspects of a busy dealership.
- Responsible for weekly payroll, managing the used car inventory, creating and closing repair orders for new vehicles, answering multi-line phone calls, emailing and calling customers for appointments, payments, and problem resolution, managing cashiers with scheduling and daily problems, ordering monthly office supplies, and daily filing.
Education
High school or equivalent -
Bethel Tate High School
Bethel, OH05-1996
Skills
- Patient information management
- Administrative support
- Invoice processing
- Customer service
- Team building
- Receptionist
- Office administration
- Inbound phone call handling
- Processing expenses
- Teamwork and collaboration
- Multitasking and organization
- Attention to detail
Personal Information
Timeline
Office Administrator
Caliber Collision
02.2026 - Current
Administrative Assistant
DaVita
09.2022 - 02.2026
Personal Loan Specialist
OneMain
01.2022 - 09.2022
Administrative Assistant
Honda East
07.2017 - 01.2022
High school or equivalent -
Bethel Tate High School