Barbara Woost
Elkhart,IN
Summary
Driven Parts Specialist and Stockroom Lead with proven expertise in warehouse operations and customer service excellence. At Barletta Boats and Smoker Craft, streamlined order fulfillment processes, significantly improving productivity and customer satisfaction. Skilled in forklift operation and adept at fostering professional growth within teams. Demonstrated ability to exceed expectations through innovative inventory management and effective problem-solving.
Overview
2022
2022
years of professional experience
Work History
Parts Specialist
Barletta Boats
- Issued parts to technicians to complete customers' repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Stockroom Lead
Smoker Craft
01.2018 - 09.2021
- Supervised a team of associates, providing guidance, support, and feedback to foster professional growth.
- Developed and implemented stock rotation procedures to minimize product waste and maintain freshness.
- Implemented loss prevention strategies to reduce shrinkage rates within the stockroom area.
- Maintained a clean and organized work environment to promote safety and productivity within the stockroom.
- Proactively addressed potential hazards within the workspace by performing regular inspections of equipment and storage areas.
- Streamlined order fulfillment processes for faster turnaround times, improving overall customer satisfaction.
- Reduced stock discrepancies by conducting regular inventory audits and addressing any issues immediately.
- Oversaw vendor relationships, negotiating contracts, and ensuring timely deliveries of products.
- Assisted in recruiting new employees for the stockroom team, leading interviews and making hiring decisions based on company needs.
- Maintained detailed records of all incoming shipments, ensuring precise documentation of deliveries for accurate inventory tracking.
- Increased stockroom efficiency by implementing a new organization system and training team members on proper usage.
- Developed employee schedules that balanced workload distribution while maintaining adequate coverage during peak hours.
- Worked closely with purchasing department to optimize reorder points based on historical trends in product demand patterns.
- Managed daily stockroom operations, ensuring timely and accurate product placement and retrieval.
Education
Diploma -
William R Boone High School
Orlando, FLSkills
- Warehouse Operations
- Technical knowledge
- Shipping and receiving
- Returns processing
- Customer Service
- Ordering parts
- Verbal and written communication
- Invoice Processing
- Problem-solving skills
- Order Fulfillment
- Shipping coordination
- Email Communication
- Clean Driving Record
- Cycle counting
- Coordinating paperwork
- Supply orders
- Proficient in Software
- Forklift Operation
- Training and coaching
Timeline
Stockroom Lead
Smoker Craft
01.2018 - 09.2021
Parts Specialist
Barletta Boats
Diploma -
William R Boone High School
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