Hi, I’m
Barbie Acevez
San Diego,CA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EMR Systems such as EMA, ECW, and Epic.
Overview
7
years of professional experience
2
years of post-secondary education
Work History
La Jolla Cosmetic Surgery Centre, CA
Front Desk Coordinator
2021.11 - Current (2 years & 10 months)
Job overview
- Scheduled appointments in computer system.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Instructed patients about medications, procedures, and care plan instructions.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Performed various administrative tasks by filing, copying and faxing documents
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Organized paperwork such as charts and reports for office and patient needs.
- Checked patient insurance, demographic, and health history to keep information current.
Coastal Dermatology, La Jolla, CA
Front Desk Receptionist
2017.02 - 2021.11 (4 years & 9 months)
Job overview
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Prepared and processed patient referrals and transfer requests.
- Managed office bookkeeping with insurance billing and patient payments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted with medical coding and billing tasks.
Education
San Diego Mesa College , San Diego, CA
Associate of Science from Nursing
2022 - 2024 (2 years)
University Overview
- Honors Program
- Professional Development: Biology & Allied Health
- Relevant Coursework: Biological Sciences
- 4.0 GPA
Skills
- Office Administration
- Schedule Management
- Conflict Management
- Patient Flow Management
- Prioritizing Stat Orders
- Insurance Claims
- Reliable Team Player
- Adaptable
- Medical Terminology
- Business Correspondence
- Project Support
- Product Positioning
- Sales Techniques
- End-of-Day Reporting
- Data Entry
- Business Administration
- EMR Systems Proficiency
- Software Applications
- Lab Specimen Handling
- Prescription Refills
- Microsoft Office Suite
- Typing 80 wpm
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
San Diego Mesa College
Associate of Science from Nursing
2022 - 2024 (2 years)
Front Desk Coordinator
La Jolla Cosmetic Surgery Centre
2021.11 - Current (2 years & 10 months)
Front Desk Receptionist
Coastal Dermatology
2017.02 - 2021.11 (4 years & 9 months)
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