Janelle Gaspara
Atco
Summary
Front Desk Coordinator with many years of experience and exemplary communication skills. Expert in clerical writing and proficient in office reception. Known to optimize workplace operations through superior organization.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
Work History
Front Desk Coordinator
Cape May County Human Resources & Veterans Center
Cape May Court House
02.2024 - Current
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Lead Administrator & Educator
Little Blessings Daycare
Cape May Court House
04.2007 - 12.2019
- Managed daily operations and schedules for childcare staff and activities.
- Coordinated parent communication regarding child development and program updates.
- Oversaw compliance with health and safety regulations for the daycare facility.
- Supervised record-keeping for enrollment, attendance, and incident reports.
- Collaborated with community resources to support family needs and services.
- Assisted in developing departmental policies, procedures, and standards.
Receptionist Administrator
Western Staff Temp Agency
Linwood
01.1998 - 02.2006
- Managed front desk operations and greeted visitors warmly.
- Coordinated appointment scheduling and maintained calendars efficiently.
- Answered multi-line phone system and directed calls appropriately.
- Assisted with office supply inventory and placed orders as needed.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Responded promptly to emails from customers and other departments within the organization.
Education
Associate of Arts - Liberal Arts And Sciences
Atlantic Cape Community College
Mays Landing, NJ 09.2001 - 05.2004
Skills
- Appointment scheduling
- Office administration
- Team collaboration
- Customer service
- Guest relations
- Multi-line phone management
- Business administration
- Office supply coordination
- Administrative efficiency
- Phones, faxing, and filing
Timeline
Front Desk Coordinator
Cape May County Human Resources & Veterans Center
02.2024 - Current
Lead Administrator & Educator
Little Blessings Daycare
04.2007 - 12.2019
Associate of Arts - Liberal Arts And Sciences
Atlantic Cape Community College
09.2001 - 05.2004
Receptionist Administrator
Western Staff Temp Agency
01.1998 - 02.2006