Brenda Godinez
Nampa,Idaho
Summary
Experienced Front Desk professional offering superior hospitality service. Highly skilled in managing reservations, mitigating dissatisfaction and increasing guest loyalty through targeted service. Proficient in Software and Software, with friendly and decisive approach to resolving challenges.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
Highland Chiropractic
06.2023 - 05.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Scheduled appointments in computer system.
- Kept accounts in balance and ran daily reports to verify totals.
- Used Software to maintain and update records of internal data.
Optometric Technician
Eye pros
01.2019 - 03.2022
- Greeted incoming patients by conducting pretests, documentation and intake
- Handled and filed patient records in accordance with practice standards and HIPAA
- Assisted optometrists with patient care and testing, including visual acuity, refraction, and ocular health evaluations
- Organized exam rooms between appointments to ensure they are clean and ready for use.
CNA
Aspen rehabilitation center
02.2017 - 01.2019
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Developed positive relationships with residents by providing compassionate care
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Education
HIGH SCHOOL DIPLOMA -
Colombia High
Nampa, Idaho05.2016
Skills
- Appointment Setting
- Attention to Detail
- Pre-Testing Procedures
- Appointment Scheduling
- Team Collaboration
- Ocular Anatomy Knowledge
- Optometric Equipment Operation
- Administrative Skills
- End-of-day reporting
Personal Information
Title: Optometric Technician
References
- CHELCIE BETHEL, Top Notch Cleaning LLC, Boss, (986) 837-2609, symonebethel85@gmail.com
- ANYIE MARTÍNEZ, A Better Solution, Boss, (208) 509-8769, angmolinaa@gmail.com
- NICOLE JENNINGS, Family Friend, Family Friend, (208) 284-7921, Njennings2014@gmail.com
- BIANCA ALFONSO, Amazon, Boss, (208) 504-9039, Riseandserve23@icloud.com
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator
Highland Chiropractic
06.2023 - 05.2024
Optometric Technician
Eye pros
01.2019 - 03.2022
CNA
Aspen rehabilitation center
02.2017 - 01.2019
HIGH SCHOOL DIPLOMA -
Colombia High