Barbara Johnston
Fort Wayne,IN
Summary
Motivated individual promoting a well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations.
Overview
4
4
years of professional experience
Work History
Service Associate
First Merchants Bank
Fort Wayne, IN
01.2021 - Current
- Greeted customers and assessed their needs.
- Processed customer transactions in an efficient and accurate manner.
- Demonstrated product knowledge to customers by providing detailed information about products and services offered.
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Maintained confidentiality of bank records, transactions and customer information.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Followed strict compliance guidelines when completing financial transactions for customers.
Stream Line Operator
Pyromation
Fort Wayne, IN
10.2022 - 07.2023
- Performed quality checks on products to ensure they met customer specifications.
- Set up and operated production equipment in accordance with established guidelines.
- Maintained a clean and safe work environment by following all safety protocols.
- Inspected finished products for defects before packaging them for shipment.
- Conducted preventative maintenance on all production equipment regularly.
- Followed detailed instructions from supervisors when performing tasks on the line.
- Calibrated tools and gauges used in manufacturing processes according to standard procedures.
- Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
- Installed, terminated, and tested wiring for thermocouples.
Special Teams Coordinator
Pink Energy
Fort Wayne, IN
04.2022 - 09.2022
- Identified discrepancies in financial documents, investigated causes, and proposed solutions.
- Interacted regularly with clients to discuss audit progress, findings, and recommendations.
- Reviewed client documentation including contracts, invoices, bank statements.
- Ensured timely completion of all assigned tasks within set deadlines.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Carroll High School
Fort Wayne, IN06-2018
Bachelor of Arts - Art Education
Indiana University - Purdue University Fort Wayne
Fort Wayne, INSkills
- Quality Assurance
- Conflict Resolution
- Multitasking and Organization
- Team Collaboration
- Strong Work Ethic
- Attention to Detail
Timeline
Stream Line Operator
Pyromation
10.2022 - 07.2023
Special Teams Coordinator
Pink Energy
04.2022 - 09.2022
Service Associate
First Merchants Bank
01.2021 - Current
High School Diploma -
Carroll High School
Bachelor of Arts - Art Education
Indiana University - Purdue University Fort Wayne
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