Barbra Palmer
Riverton,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Manager, Growth Support
Academy Mortgage Corporation
04.2017 - Current
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals with special focus on events for incentive purposes as well as fundraising efforts for the Academy Foundation for the Future
- Plan and budget accurately to provide business with resources needed to operate smoothly.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Communications Specialist
Academy Mortgage Corporation
04.2018 - Current
- Developed comprehensive communications strategies for product launches, resulting in successful market penetration.
- Addressed customer complaints and bad publicity promptly to preserve company integrity and image.
- Assisted Marketing department with events and expense reports.
Lead Teller
Chase Bank
06.2007 - 04.2018
- Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Developed rapport with clientele by delivering personalized services that addressed specific financial needs.
- Mentored and trained new tellers on bank procedures and customer service standards.
Education
Associate of Applied Science - Accounting And Business Management
LDS Business College
Salt Lake City, UT03.2002
Skills
- Customer Service
- Problem-Solving
- Internal Communications
- Incident Response
- Needs Assessment
- Copyediting
Timeline
Communications Specialist
Academy Mortgage Corporation
04.2018 - Current
Manager, Growth Support
Academy Mortgage Corporation
04.2017 - Current
Lead Teller
Chase Bank
06.2007 - 04.2018
Associate of Applied Science - Accounting And Business Management
LDS Business College
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