Bardo J. Baluyot
Arcadia,Ca.
Summary
Associate Government Program Analyst Highly motivated professional with over 16 years in education and extensive experience developing cur- riculum and instructional design to ensure optimum participant success while adhering to federal and state laws, policies, and codes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Licensing Program Analyst
Department Of Social Services
Los Angeles, CA
08.2019 - Current
- Issued public notification of official activities or meetings.
- Maintained a caseload of 200 facilities.
- Conducted interviews as part of complaint investigations against providers.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Marked and preserved exhibits introduced into evidence in court proceedings.
- Wrote, reviewed and submitted [Number] reports per week for department records.
- Updated operational records or licensing information using computer terminals.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Performed routine data entry or document management.
Office Technician
CA DEPT OF STATE HOSPITALS METROPOLITAN
NORWALK , CA
08.2018 - 08.2019
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Screened visitors and issued badges to maintain safety and security.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Coordinated travel arrangements for [Type] staff, such as setting appointments and securing transit and lodging accommodations.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
- Arranged meetings and coordinated resources for use by attendees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Recognized [Type] issues prior to escalation and applied appropriate techniques for effective resolution.
- Supported staff on special assignments and ad hoc projects.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Strategically distributed administrative tasks amongst [Type] staff and provided guidance to promote performance.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Monitored usage of [Type] supplies and contacted vendors to place new orders for replenishment.
- Edited documents to keep company materials free of grammar errors.
- Entered [Type] data using [Software], following procedures to keep information private.
English/ESL & Theatre Arts Teacher
Virgil Middle School
Los Angeles, CA
10.2000 - 10.2016
- English as a Second Language (Levels 1-4), Honors English, Theatre Arts
- Founding member of the Instructional Learning Team responsible for school wide data analysis, developing a detailed plan for improving instruction and student learning, planning and delivering professional development to support teacher learning and practice
- Elected member to both Local School Leadership Council and School Site Council which govern over significant amounts of Federal categorical funds or “Title I” funds and are responsible for ensuring that all federal parental involvement mandates were met, specifically the development and approval of the school-level Title I Parent Involvement Policy and parental involvement bud- get and the School-Parent Compact; as well as maintaining all the council documents on file in a secure location on campus for five years and have available for review during District, state and federal compliance reviews.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed activities and integrated technology to diversify instruction.
- Assisted department head in establishing daily schedules, curriculum and ESL activities.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Documented student attendance and progress against goals.
- Coordinated communication between students and school administration to create culturally-sensitive learning environment.
- Educated students in basics of English grammar and conversational speaking.
- Emphasized critical thinking through small group activities.
- Improved instruction methods by using various assessment tools and strategies.
- Administered and graded tests and assignments to evaluate student progress.
- Designed seasonal programs emphasizing vocabulary, pronunciation and reading comprehension.
- Created new lesson plans based on course objectives.
- Created monthly academic status reports based on in-depth student evaluations.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Attended workshops to learn about student motivation and engaging learning activities.
- Assigned lessons and corrected homework.
- Personalized instruction based on needs, interests and capabilities of individual students.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
- Instructed through lectures, discussions and demonstrations in [Subject], [Subject] and [Subject].
- Demonstrated principles of subject material and advanced methods to students.
- Created curriculum and planned course content and methods of instruction.
- Worked with average of [Number] students per class.
- Employed variety of assessment tools and strategies to improve instruction methods.
- Managed several internet-based language programs.
- Balanced instruction, demonstration and personal work time for optimal student learning.
- Recommended curriculum choices and created lesson plans to maximize effectiveness of instruction.
- Conducted skills assessments to uncover performance gaps.
- Developed [Subject] teaching aids, instructional software, multimedia visual aids and study materials.
Education
2016
Master of Education - Cross-Cultural Education
National University
2003
Bachelor of Arts - English and Creative Writing
California State University
1999
Skills
- California Health & Safety Code and California Code of Regulations (Title 22) expert
- Records management
- Employee training
- Legal terminology
- Court processes
- Data verification
- Document preparation
- Database Management
- Researching skills
- Activity coordination
- Schedule Management
- Proficient in [Software]
- City code knowledge
- Creative problem solving
- Application Review
Timeline
Licensing Program Analyst
Department Of Social Services
08.2019 - Current
Office Technician
CA DEPT OF STATE HOSPITALS METROPOLITAN
08.2018 - 08.2019
English/ESL & Theatre Arts Teacher
Virgil Middle School
10.2000 - 10.2016
Master of Education - Cross-Cultural Education
National University
Bachelor of Arts - English and Creative Writing
California State University