Barnwell KC
Orlando,FL
Summary
Resourceful operations leader experienced in monitoring the daily operations of the company and business executives. Adept at leading employees and encouraging maximum growth.
The approach is deeply motivated, with experience in customer service and sales underscoring a commitment to delivering exceptional outcomes. The ability to build strong customer relationships and genuinely understand their needs is a point of pride. Communication and interpersonal skills are consistently directed toward providing superior customer service. The approach is detail-oriented, with strong organizational skills proving invaluable in managing multiple projects concurrently with precision.
Overview
16
16
years of professional experience
Work History
Chief Operations Officer/Sales Executive
Soar First Innovations LLC
03.2018 - Current
- Build and maintain relationships with local and remote real estate agents, private owners, and property managers in sales
- Formulated and executed strategic initiatives to improve product offerings.
- Created operations with warehouse/drivers team, cleaning teams, and third-party trade workers
- Supported business growth through strategic planning and process development.
- I met customer service standards and expectations consistently by effectively communicating and actively listening.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Drove operational direction, administrative and cost efficiency, and coordination of security program initiatives on behalf of clients.
- Monitored internal culture to protect client facilities and assets.
- Implemented business development strategies, logo designs, and website designs.
- Led the organization by fostering a professional and ethical culture with a focus on customer-first excellence
- Directed technological improvements, reducing waste and business bottlenecks.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Lead Warehouse Worker
Gensco
01.2014 - 01.2019
- Joined as a general, rapidly learning through a series of increased responsibilities based on a strong background of being a self-starter, asking the hard questions, and always being ready for what is next
- Promoted to morning stock lead position ~ Improved the standard operations of stocking, overstock, rotation of product and special orders
- Recording of stock going in and out using a load evaluation process to communicate with other branches provided by Gensco
- Certified trainer on order picker and 5 to15k forklifts electric
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Pulled orders
- Unloaded & reload trailers
- Stocked shelves
- Staged runs
- Managed a crew of 40 team members
- Locate new product
- Backup Delivery driver
Line cook
Meridian ID
01.2012 - 01.2014
- Food prep
- I joined the team prior to the store opening up and assisted with setting up the kitchen
- It taught me how to work with different age groups to have a successful day
- Won two cooking contests and items were added to the menu
- Training was live and fast and was a sink or swim environment
- It taught me how to work under pressure
- Opened and closed putting stock away and put away at night
- Line cook
- Prep food
- Stock inventory
Detailer/parts Runner
Westside Body Works Meridian
01.2010 - 01.2012
- Stock, detail and, - From what I learned from my previous job helped guide me to create the success I had with this employer
- Made a new stocking program
- This new program made stock pulling easy and consistent so anyone can pull parts
- Detailed cars
- Prep cars for painting
- Stocked shelves
- Transported customers
- Transporting cars to other shops
Detail/customer
Bronco Motors
01.2008 - 01.2010
- Service
- This was my first serious job out of high school and I had to make an impact right from the start
- It was challenging but rewarding at the same time
- It led me to find what I found interesting
- I reinforced the idea that the customer comes first
- Which allowed me to win two awards
- Awarded twice for outstanding customer service and recognized for quality work
- Detailed high-value customers vehicles at all dealer locations
- Prep cars for the lot
- Detailed cars
Education
N.E.P.Q Sales Certification - Selling Skills And Sales Operations
7th Level
Scottsdale, AZ07.2023
Certification of Real Estate - Real Estate Property Management
Renatus Real Estate University
Centerville, UT02.2017
High School Diploma -
Kuna High School
Kuna, ID2008
Skills
- Develop Business Structures
- Corrective Actions
- Budgeting and Finance
- Approachable and Outgoing
- People and Culture
- Analytical and Critical Thinker
- Sales Growth
- Always ready to learn
- Win-the-day mentality
- Results Orientation
- New Business Development
- Client Development and Retention
Timeline
Chief Operations Officer/Sales Executive
Soar First Innovations LLC
03.2018 - Current
Lead Warehouse Worker
Gensco
01.2014 - 01.2019
Line cook
Meridian ID
01.2012 - 01.2014
Detailer/parts Runner
Westside Body Works Meridian
01.2010 - 01.2012
Detail/customer
Bronco Motors
01.2008 - 01.2010
N.E.P.Q Sales Certification - Selling Skills And Sales Operations
7th Level
Certification of Real Estate - Real Estate Property Management
Renatus Real Estate University
High School Diploma -
Kuna High School
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