Baron Mayo

The installation and repair of high-speed internet, phone and IPTV services for both Residential and Business customers. I have garnered a wealth of experience and excellent customer service skills through this job.

• Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
• Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
• Developed strong relationships with clients, leading to increased loyalty and retention rates.

The installation of high-speed internet, phone and IPTV services to both Residential and Business Customers.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Maintained quality assurance and customer satisfaction objectives.