Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate about the outdoors.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
REI Co-op
08.2021 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Infantry Team Leader
Georgia Army National Guard
11.2017 - 11.2023
Led fire team during infantry dismounted battle drills and situational training exercises.
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Sales Associate
Best Buy
10.2019 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Contractors Assistant
Crown Installs, LLC
04.2014 - 07.2017
Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
Ordered and purchased building materials for site construction.
Followed instructions from construction project managers and supervisors.
Education
Associate of Applied Science - Computer Programming
Chattahoochee Technical College
Marietta, GA
05.2023
Skills
Critical Thinking
Team Goals
Correcting Discrepancies
Customer Service
Exceptional Communicator
Basic Carpentry
Timeline
Customer Service Representative
REI Co-op
08.2021 - Current
Sales Associate
Best Buy
10.2019 - 08.2021
Infantry Team Leader
Georgia Army National Guard
11.2017 - 11.2023
Contractors Assistant
Crown Installs, LLC
04.2014 - 07.2017
Associate of Applied Science - Computer Programming