Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barrett W. Clayton

Saratoga Springs,UT

Summary

Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Organized Mortgage Loan Officer with 3 years of experience in Mortgage Loan Origination. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.

Overview

22
22
years of professional experience

Work History

Licensed Mortgage Loan Officer

Houzd Mortgage
05.2020 - Current
  • Managing over 20 Loans Per Month
  • Establishing Relationships With over 100 Real Estate Agents and Clients
  • Excellent Analytical Problem Solve with Underwriting to Obtain Clear to Close
  • Worked with underwriters to fix application problems and resolve issues
  • Explained different types of loans pertaining to client situations
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process
  • Monitored pipelines to track and log status of loans

Collections Specialist

Discover Financial Services
12.2001 - 05.2020
  • Researched accounts and completed due diligence to resolve collection problems
  • Counseled debtors on payment options and arranged installment agreements
  • Established relationships with customers to encourage payment of delinquent accounts
  • Used probing techniques to determine debtors' reasons for delinquency
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate

Service Lot Attendant

Larry H. Miller Chevrolet
05.2017 - 11.2019
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal
  • Conducted regular spot checks to verify appropriate and safe parking of all vehicles
  • Responded to customer requests efficiently and with knowledgeable assistance

Education

Some College (No Degree) - Business Development

Utah Valley University
Orem, UT

Business Development

University of Utah
Salt Lake City, UT

EMT / CPR Certified through -

Skyline High School, Granite Technical Institute

Skills

  • JOB SKILLS
  • Excellent interpersonal and customer service skills
  • Strong written and oral communication
  • Ability to multi-task
  • Works well under pressure and in fast paced environment
  • Detail oriented
  • Professionalism
  • Exceptional time management and task prioritization
  • Payment Schedules
  • Government Standards
  • Mortgage Loan Origination
  • Pre-Approval Process

Timeline

Licensed Mortgage Loan Officer

Houzd Mortgage
05.2020 - Current

Service Lot Attendant

Larry H. Miller Chevrolet
05.2017 - 11.2019

Collections Specialist

Discover Financial Services
12.2001 - 05.2020

Some College (No Degree) - Business Development

Utah Valley University

Business Development

University of Utah

EMT / CPR Certified through -

Skyline High School, Granite Technical Institute

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Barrett W. Clayton