Kathryn McPhail
Raleigh,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Licensed Mortgage Loan Officer
PrimeLending, A PlainsCapital Company
05.2005 - Current
- Originated, processed and closed loans efficiently, ensuring all required documentation was obtained in a timely manner.
- Developed and maintained relationships with customers, lenders and other third parties.
- Collaborated with underwriters to resolve complex issues and expedite the loan approval process.
- Managed a pipeline of multiple loans while maintaining strict adherence to deadlines and regulatory requirements.
- Fielded customer complaints and provided solutions.
- Provided exceptional customer service throughout the entire loan origination process, earning repeat business from satisfied clients.
- Educated clients on the mortgage process, assisting them with gathering necessary documentation for pre-approval applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Account Manager
Remedy Staffing
01.2000 - 04.2023
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
Training/Staffing Manager
Greyhound Leisure Services
10.1992 - 08.1999
- Recruited and hired employees for sales associates.
- Reviewed applications and resumes to support hiring activities.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Regional Training Manager
Federated Department Stores
10.1983 - 10.1992
Education
Some College (No Degree) - Business
Florida State University
Tallahassee, FL 05.2001 -
Skills
Multitasking
undefinedTimeline
Licensed Mortgage Loan Officer
PrimeLending, A PlainsCapital Company
05.2005 - Current
Some College (No Degree) - Business
Florida State University
05.2001 -
Account Manager
Remedy Staffing
01.2000 - 04.2023
Training/Staffing Manager
Greyhound Leisure Services
10.1992 - 08.1999
Regional Training Manager
Federated Department Stores
10.1983 - 10.1992
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