Lauren Picone
East Northport,NY
Summary
Organized Mortgage Loan Officer with 7 years of experience in the mortgage industry. Extensive real estate knowledge and success in client education and retention. Adept at loan application and income accuracy and following financial regulations.
Overview
7
7
years of professional experience
Work History
Licensed Mortgage Loan Officer
Cross Country Mortgage, LLC
Melville, NY
01.2019 - Current
- Advised clients on mortgage education.
- Originated Mortgage Loans
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Implemented sales strategies that established relationships with realtors.
Licensed Mortgage Loan Officer/Loan Officer Assistant
Contour Mortgage Corporation
Garden City , NY
10.2015 - 12.2018
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Implemented sales strategies that established relationships with realtors.
- Originated Mortgage Loans
Loan Processor
Franklin First Financial Ltd.
Melville, NY
03.2015 - 10.2015
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Set up and completed loan submission packages.
- Handled any conditions sent from underwriting departments.
- Maintained long-term relationships with customers to provide best-in-class customer service.
Education
Associate of Science - Licensed Massage Therapist
New York College of Health Professions
Syosset, NY08.2004
Bachelor of Science - Elementary Education
Adelphi University
Garden City, NY08.2000
Skills
- Loan Processing Coordination
- Creditworthiness Determination
- Customer Relations
- Income Evaluation
- Credit History Review
- Loan File Maintenance
- Problem Solving
- Product Education
- Referral Network Development
- Application Review
- Loan File Review
- Attention to Detail
- Multitasking and Prioritization
- Analytical and Critical Thinking
Timeline
Licensed Mortgage Loan Officer
Cross Country Mortgage, LLC
01.2019 - Current
Licensed Mortgage Loan Officer/Loan Officer Assistant
Contour Mortgage Corporation
10.2015 - 12.2018
Loan Processor
Franklin First Financial Ltd.
03.2015 - 10.2015
Associate of Science - Licensed Massage Therapist
New York College of Health Professions
Bachelor of Science - Elementary Education
Adelphi University