Barry Brinson
Portsmouth,VA
Summary
Proven track record in maintaining safety and efficiency, exemplified during tenure with the US Navy. Skilled in vehicle inspection and defensive driving, with a knack for adapting to diverse weather conditions. Demonstrated ability to manage high-stress situations and enhance customer loyalty at Home Depot, showcasing exceptional problem-solving and communication skills. Qualified Commercial Driver well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Bus Operator
HRT
Norfolk, VA
01.2013 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
Customer Service Representative
Home Depot
Norfolk, VA
03.2003 - 03.2009
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Damage Controlman
US Navy
Norfolk, VA
06.1988 - 06.2008
- Evaluated effectiveness of damage control systems using performance metrics and made recommendations for improvements as needed.
- Ensured structural integrity of the vessel, repairing leaks, ruptures, and other damages in a timely manner.
- Managed hazardous materials effectively, mitigating risks associated with spills or accidents on board the vessel.
- Improved emergency response times through the development and execution of comprehensive drills simulating various shipboard emergencies.
Security Forces Member
US Navy
Norfolk, VA
03.1996 - 03.1997
- Identified and reported suspicious activity to prevent security incidents.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Patrolled grounds to monitor status and safety of premises.
- Observed CCTV cameras to detect potential threats and respond accordingly.
Hazardous Materials Driver
US Navy
Norfolk, VA
04.1993 - 04.1994
- Maintained open lines of communication with team members and supervisors, ensuring all relevant parties were apprised of necessary information during deliveries.
- Ensured secure transportation by properly loading, unloading, and securing hazardous materials according to safety guidelines.
- Assisted in minimizing environmental impact by following appropriate disposal methods for various types of hazardous substances.
- Collaborated effectively with dispatchers and other drivers, resulting in smooth communication and coordination during assignments.
- Maintained accurate records of all transported materials, ensuring proper documentation for compliance purposes.
- Updated knowledge regularly through participation in relevant workshops and seminars, staying current with industry best practices.
Education
Us Navy Basic Trainig
Orlando, FL1988
High School Diploma -
Boca Raton Community High School
Boca Raton, FL1984
Skills
- Clean Driving Record
- Vehicle Inspection
- Defensive Driving
- Weather Conditions Adaptation
- Class A CDL License
- Haz-Mat Certified
- Forklift Operator License
- Boiler Room Operator
- Excellent computer skills including Excel and PowerPoint
- Ability to work with sensitive and confidential information
- First Aid
- Ability to analyze situations and take appropriate action to ensure resolution
Certification
- CDL Class A License 40 years of experience
Timeline
Bus Operator
HRT
01.2013 - Current
Customer Service Representative
Home Depot
03.2003 - 03.2009
Security Forces Member
US Navy
03.1996 - 03.1997
Hazardous Materials Driver
US Navy
04.1993 - 04.1994
Damage Controlman
US Navy
06.1988 - 06.2008
Us Navy Basic Trainig
High School Diploma -
Boca Raton Community High School