Barry Butts
Harpersville,AL
Summary
Ready to contribute my skills and 17+ years Leadership Management experience to a new position aimed at improving operational success, foster a culture of performance excellence and provide exceptional Customer experiences to promote brand loyalty.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Territory Sales Account Manager
United Distributors of Alabama
Alexander City, AL
01.2024 - Current
- Developed and maintained 73 client relationships within assigned territory.
- Successfully gained market share in assigned territory by opening 14 new Customer accounts
- Mentor and Coach 6 Sales Reps in assigned territory
- Analyzed market trends to identify new business opportunities and optimize product offerings.
- Collaborated with cross-functional teams to streamline sales processes and enhance customer experience.
- Implemented strategic account plans to achieve revenue targets and improve customer retention rates.
- Monitored competitor activities and adjusted strategies to maintain competitive advantage in the market.
- Prepared comprehensive sales reports to inform senior management of progress toward objectives.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience
Assistant Store Manager
Publix Supermarkets
Birmingham, AL
06.2011 - 12.2023
- In charge of overall daily operations while managing 130+ Associates including 14 Department Managers
- Served as District Safety Advocate in charge of training and developing high risks stores. Championed ways to improve metrics in underperforming stores.
- Perform weekly cash and back office audits
- Perform quarterly inventory audits
- Instruct the Team on how to use effective upselling and cross-selling strategies
- Demonstrate company core values such as respect, honesty, integrity, diversity, inclusion, and others' safety as a role model
- In charge of training and supervising associates in customer service and sales techniques
- Inspire and motivate Associates to maximize productivity and performance
- Increase sales and reduce shrink by providing excellent customer service and following standard procedures
- Replenish merchandise, greet customers, answer questions, and maintain the store's overall appearance
- Promote and support strong relationships with local community organizations in the surrounding area.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Sales / Service Manager
Tameron Automotive Group
Hoover, AL
09.1999 - 06.2011
- Managed Sales Operations ensuring Sales Team delivered premier Customer Service
- Managed Service Team including 30 Technicians and 4 Administrative roles.
- Managed Inventory ordering processes
- Assisted Finance Department in warranty sales and service
- Trained and developed new Sales Personal
Education
Bachelor of Business Administration And Management - Business Management
Jefferson State Community College
Birmingham, AL05.1999
Skills
- Achieved high standards in store merchandising and quality, elevating customer satisfaction
- Executed expense control and budgeting practices, leading to improved profitability
- Streamlined employee scheduling, resulting in increased operational efficiency
- Enhanced loss prevention measures, contributing to reduced theft incidents
- Implemented effective shrink management strategies, minimizing inventory discrepancies
- Optimized inventory control procedures, ensuring accurate stock levels
- Delivered comprehensive employee training and development, boosting team performance
- Managed direct store receiving efficiently, ensuring timely product availability
- Cultivated a friendly and positive work environment, fostering team collaboration
- Led initiatives to promote the effective use of personal protective equipment across teams
- Facilitated comprehensive safety training programs to elevate employee safety standards
- Oversaw adherence to OSHA standards and codes, fostering a culture of safety compliance
- Developed and delivered safety courses that empowered employees with essential knowledge
- Directed hazardous materials handling protocols to minimize risks and enhance safety
Certification
First Aid/CPR Certified
Class A CDL
Accomplishments
- 2018 George Jenkins Customer Service Excellence Award Recipient - This award is presented to Publix Store Leadership for dominating in Customer Service Satisfaction. Only 4 Stores out of over 1700 company wide received this award
- 2019 and 2020 March of Dimes Ambassador
Timeline
Territory Sales Account Manager
United Distributors of Alabama
01.2024 - Current
Assistant Store Manager
Publix Supermarkets
06.2011 - 12.2023
Sales / Service Manager
Tameron Automotive Group
09.1999 - 06.2011
Bachelor of Business Administration And Management - Business Management
Jefferson State Community College