Barry Edwards
Antelope,CA
Summary
Hardworking Field Technician bringing eight + years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters.
Helpful professional commended as valuable team player with expertise in Project Management and Customer Relations. Ready to bring relevant work experience to new position in Sacramento and surrounding area.
Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Field Technician III
Lumen Technologies
12.2015 - Current
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Read and interpreted technical manuals and schematics to understand systems design and operations.
Utility Worker
UtiliQuest LLC
03.2013 - 12.2015
- Verified that all safety procedures were followed while working on utility systems.
- Responded to emergency calls for digs
- Communicated with contractors to address identified issues and provide updates on status.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Education
High School Diploma -
Foothill High School
Pleasanton, CA07.2003
Skills
- Technical Analysis
- Reading Comprehension
- Switches and Routers
- Protocol Implementation
- Workplace Safety
- Interpreting Diagrams
- Web Applications
- Technician Assistance
- Environmental Safety
- Maintaining Clean Work Areas
- Project Management
- Equipment Maintenance
- Professional Communication
- Conflict Management
- Data Collection
- Critical Thinking
- Fiber Distribution
- Data Transmissions Systems
- Project Requirements
Timeline
Field Technician III
Lumen Technologies
12.2015 - Current
Utility Worker
UtiliQuest LLC
03.2013 - 12.2015
High School Diploma -
Foothill High School
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