401k matchPaid sick leaveTeam Building / Company RetreatsPaid time offPersonal development programsHealthcare benefitsCareer advancementWork-life balanceCompany CultureStock Options / Equity / Profit Sharing
Summary
Dynamic sales representative with expertise in customer relationship management, sales order processing, and territory management. Proven ability to generate leads and deliver exceptional customer support to drive sales growth.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Outside rentals/Sales Representative
TEC EQUIPMENT
North Charleston, South Carolina
10.2025 - 05.2026
Secured new sales leads through cold calling and networking, expanding customer base.
Cultivated key customer relationships, resulting in increased sales and customer loyalty.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Assisted customers in selecting appropriate equipment solutions.
Answered inquiries from prospective customers regarding features of products and services offered.
Handled customer inquiries and resolved issues promptly.
Performed regular follow-ups with prospects to close deals in a timely manner.
Negotiated pricing contracts with customers to maximize profits.
Processed sales orders efficiently using company software systems.
Monitored industry trends and competitor offerings to inform sales strategies.
Researched competitors' products, prices, and sales techniques.
Identified opportunities for cross-selling additional products and services.
Collaborated with team members to meet customer needs effectively.
Supported marketing initiatives by promoting new products actively.
Provided technical support for customers using the company's products or services.
Reviewed monthly performance against targets set by management team.
Organized client visits, presentations, product demonstrations and trade shows.
Outside Sales Representative
Sunbelt Rentals 133902
Wilmington, North Carolina
04.2017 - 10.2025
Cultivated client relationships to identify and address specific needs and preferences.
Conducted product presentations to demonstrate features and benefits effectively.
Collaborated with marketing teams to align campaigns with customer insights.
Managed territory by organizing daily routes for efficient client visits.
Provided ongoing support and training for clients on product usage.
Resolved customer inquiries promptly to maintain satisfaction and loyalty.
Kept detailed records of sales activities in customer relationship management systems.
Attended industry events to network and promote company offerings actively.
Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Responded promptly to customer inquiries via phone or email.
Negotiated prices and set up contracts to finalize sales agreements.
Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
Educated customers on product features and technical details to highlight benefits.
Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Demonstrated products to potential customers and answered questions to close sales.
Maintained knowledge of current product offerings and pricing structures.
Managed accounts by providing solutions that best fit the customer's needs.
Organized sale calls with customers and vendors.
Researched potential clients, identified decision makers and developed relationships with them.
Generated sales through effective prospecting, contract negotiation, and closing strategies.
Performed customer needs analysis to tailor product offerings and enhance satisfaction.
Gathered data on competitors' products, prices, and sales techniques.
Met regularly with team members to discuss progress towards goals.
Collaborated with other departments to complete sales transactions.
Provided technical support to existing customers regarding product usage and installation.
Utilized upselling techniques to maximize revenue.
Maintained open communication with leadership to facilitate business development.
Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
Developed promotional materials such as brochures or flyers for marketing purposes.
Calculated production, delivery, and installation costs to provide customers with accurate quotes.
Analyzed sales performance metrics such as conversion rates, average order size.
Provided training sessions for new staff members on sales processes and procedures.
Conducted market research to identify new opportunities and develop target customer profiles.
Complied with legal regulations for business operations in the territory.
Collaborated closely with internal departments to ensure successful execution of campaigns.
Monitored industry trends and kept abreast of new developments in the marketplace.
Prepared detailed reports on sales activities including forecasts and budgets.
Developed and maintained relationships with clients to ensure repeat business.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Greeted and assisted customers to foster positive experiences.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Recruited, hired and trained new hires to optimize profitability.
Recognized security risks to properly handle situations.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Outside sales
RSC Equipment Rental
Raleigh, North North North Carolina Carolina
11.1999 - 03.2021
Senior sales coordinator/ops manager
RSC Equipment Rental
Augusta, GA
04.1997 - 11.1999
Coordinated sales activities across multiple branches, enhancing operational efficiency.
Managed customer inquiries and provided timely product information.
Developed training materials for new sales staff, improving onboarding process and knowledge retention.
Assisted in preparing sales reports for management, supporting data-driven strategy planning.
Maintained inventory records and ensured accurate stock levels at all locations.
Collaborated with marketing teams to align promotional campaigns with sales goals.
Supported senior management in implementing process improvements for efficiency.
Monitored daily operations to ensure compliance with established policies and procedures.
Coordinated with other departments to ensure timely delivery of products or services to customers.
Provided training and guidance to junior sales staff on customer service practices and procedures.
Coordinated cross-departmental projects to streamline operations and improve efficiency.
Developed and maintained project timelines to ensure on-time completion of initiatives.
Assisted in training new staff on procedures and organizational policies to enhance performance.
Maintained documentation and records for compliance with company standards and regulations.
Evaluated processes for potential improvements to enhance workflow effectiveness and productivity.
Collaborated with senior leadership in developing long-term plans for growth initiatives.
Performed regular audits of internal processes to ensure compliance with regulations.
Tracked budgets, monitored expenses, and reviewed invoices for accuracy prior to payment processing.
Coordinated resources across multiple departments to complete projects on time and within budget.
Facilitated cross-functional collaboration between departments to maximize productivity levels.
Reviewed documents such as contracts, proposals, and purchase orders before submitting them for approval.
Implemented effective communication systems between teams to ensure timely information exchange.
Conducted research to identify potential new products or services that would benefit the company.
Developed and maintained relationships with customers, vendors, and other stakeholders to ensure successful project outcomes.
Identified opportunities for streamlining existing processes by leveraging technology solutions.
Managed daily workflow activities while providing guidance and support.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Guided employees in handling difficult or complex problems.
Resolved customer complaints or answered customers' questions.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Interpreted and explained work procedures and policies to brief staff.
Delegated work to staff, setting priorities and goals.
Education
Associate Degree in Sales With Understudy of Marketing - Sales And Marketing
Augusta Technical College
Augusta, GA
03-1996
Skills
Territory management
Lead generation
Customer relationship management
Sales order processing
Product presentations
Customer needs assessment
Competitive analysis
Time management
Team collaboration
Certification
Sale like hell and several other sales training presentations
Cross trained with power and HVAC equipment as well, along with shore and several other product lines in the equipment Rental business
Timeline
Outside rentals/Sales Representative
TEC EQUIPMENT
10.2025 - 05.2026
Outside Sales Representative
Sunbelt Rentals 133902
04.2017 - 10.2025
Outside sales
RSC Equipment Rental
11.1999 - 03.2021
Senior sales coordinator/ops manager
RSC Equipment Rental
04.1997 - 11.1999
Associate Degree in Sales With Understudy of Marketing - Sales And Marketing
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