Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Account Representative
Motion Industries
Rock Springs, WY
08.2017 - Current
Provide customers recommendations within the current market availability.
Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
Analyzed accounts for delinquencies and other ongoing issues.
Contacted customers to assess satisfaction and current needs.
Account Representative
RJ Mann And Associates
Rifle, CO
01.2016 - 08.2017
Provide customers options within the oil and gas industry.
Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
Grow customer based within the region.
Contacted customers to assess satisfaction and current needs.
Parts Manager
Enerflex Energy Systems
Rifle, CO
07.2009 - 11.2015
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Ordered parts for customers, repair shops and the service department for use in natural gas compressor equipment.
Processed and reshelved return orders, checking for inventory discrepancies, potential usage and parts issue.
Parts Sales Specialist
Compressor Systems Inc.
Grand Junction, CO
09.2005 - 07.2009
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Assisted customers in finding appropriate parts promptly.
Researched gas compressors via physical catalogs and electronic means.
Ordered parts from various distributors to fulfill demands.
Maintained remote parts storage facilities at customers locations.
Education
High School Diploma -
New Mexico State University - Carlsbad
Carlsbad, NM
05.1992
Skills
Sales Expertise
Account Management
Sales Proposal Creation
Web Technologies and Services
Customer relationship management
Customer engagement
Certification
2018 Presidents Gold Medal Award for excellence in sales - Motion Industries
2019 Presidents Gold Medal Award for excellence in sales - Motion Industries
2021 Presidents Gold Medal Award for excellence in sales - Motion Industries