Randy Boggs
Leonard,Texas
Summary
Results-driven account representative with expertise in customer relationship management and sales strategy development. Recognized with the Circle of Excellence award for outstanding performance and ability to train new team members effectively.
Overview
28
28
years of professional experience
Work History
Account Representative
BASF
Leonard, TX
03.2019 - Current
- Managed customer accounts and resolved inquiries effectively.
- Developed strong relationships with clients to enhance satisfaction.
- Provided training and support to new account representatives.
- Generated new business through cold-calling prospective clients.
- Managed accounts receivable including collections from delinquent accounts.
- Provided excellent customer service to ensure client satisfaction.
- Conducted training sessions for staff on new software applications.
- Provided ongoing support and troubleshooting for technology-related issues.
- Trained 20+ Crash Champion conversions to 100 line as Head Trainer.
- Gained new business threw cold calls and relationships.
- Received Circle of Excellent award in 2022 for sales goals.
Production Painter
Eldorado Chevrolet
McKinney, Texas
09.1997 - 03.2019
- Prepared surfaces by sanding, cleaning, and masking for paint application.
- Applied primer and paint using spray guns and manual tools consistently.
- Ensured color accuracy by mixing paints according to specifications.
- Conducted quality checks to identify defects or inconsistencies in finish.
- Maintained clean and organized work area to promote safety and efficiency.
- Collaborated with team members to streamline painting processes and workflows.
- Trained new employees on safe handling of painting materials and equipment.
- Adhered to safety protocols while operating painting machinery and tools.
- Inspected finished products for quality assurance.
- Calibrated spray guns regularly to ensure accurate application of coating material.
- Consulted with supervisors regarding any issues related to job performance or safety concerns.
- Evaluated customer specifications for color matching requirements.
- Cleaned tools and equipment after each use.
- Applied paint coats using spray guns, rollers or brushes.
Education
Bachelor of Science - Animal Science
East Texas State University
Commerce, TX05-1987
Skills
- Account management
- Sales expertise
- Customer relationship management
- Sales strategy development
- Sales proposal creation
- Contract negotiation
- Client onboarding
- Territory management
- Data analysis
- Account reconciliation
- Technical troubleshooting
- Staff training and motivation
- Team leadership
- Customer service
Accomplishments
Circle Of Excellence for sales 2022
Timeline
Account Representative
BASF
03.2019 - Current
Production Painter
Eldorado Chevrolet
09.1997 - 03.2019
Bachelor of Science - Animal Science
East Texas State University