Dedicated professional with a strong work ethic and adaptability. Exceptional interpersonal skills enhance collaboration in corporate and independent settings. Quick learner with a proven ability to acquire new skills efficiently.
Overview
19
19
years of professional experience
Work History
Director of Operations
World Harvest Community Center
Brooklyn, New York
04.2018 - Current
Support executive leadership in organizational planning and operational management.
Oversaw administration, leadership development, and internal processes to enhance operational effectiveness.
Coordinated board meetings, leadership initiatives, and organizational projects to streamline decision-making and project execution.
Train and mentor emerging leaders and team members.
Build partnerships with community organizations, local leaders, and stakeholders.
Supervised staff, departmental operations, and infrastructure development to ensure alignment with organizational goals.
Foster a collaborative and service-oriented organizational culture.
Program Coordinator /Community Outreach Coordinator
World Harvest Community Center
Brooklyn, New York
11.2014 - 05.2018
Coordinated youth and young adult development programs, enhancing participant skills through targeted mentorship and leadership training.
Developed and supervised small-group initiatives and community programs, fostering engagement and collaboration within the community.
Assisted executive leadership in event coordination and program operations, ensuring smooth execution of initiatives and alignment with organizational goals.
Facilitated communication between the organization and the surrounding community.
Supported volunteers and team members through coaching and leadership development.
Youth Program Director
Bay Ridge Christian Center
Brooklyn, New York
10.2009 - 11.2014
Led youth leadership and mentorship programs focused on personal growth and development.
Facilitated workshops, presentations, retreats, and special events, enhancing engagement and personal development for young adults.
Organized conferences, outreach initiatives, and community activities.
Promoted leadership development and communication skills, fostering team engagement among participants.
Collaborated with leadership teams to align programs with organizational goals, maximizing community impact.
Security Officer
Children’s Center For Early Learning
Brooklyn, New York
08.2010 - 05.2014
Secured environment by greeting and assisting visitors, employees, and guests.
Screened all visitors, deliveries, and incoming correspondence to uphold facility security standards.
Coordinated safe bus arrival and departure traffic for children, staff, and visitors.
Managed multi-line phone systems and directed calls to appropriate departments.
Conducted routine fire drills and building safety inspections to ensure compliance with safety regulations.
Performed administrative support functions, including data entry, filing, faxing, and document preparation.
Responded promptly and professionally to customer service inquiries and concerns.
Custodial Maintenance Worker
Children's Place Inc.
Brooklyn, New York
10.2008 - 04.2009
Maintained cleanliness and appearance of facility's interior and exterior areas, contributing to positive environment for staff and visitors.
Conducted routine inspections, identifying and addressing maintenance and safety concerns to enhance overall facility safety.
Replaced lighting fixtures and completed minor repairs to support daily operations.
Assisted with inventory management, merchandise receiving, and organization of stockroom areas.
Ensured compliance with company standards for cleanliness, safety, and presentation, supporting operational excellence and customer satisfaction.
Fire Safety /Armed Security Officer
Manhattan Children's Center
Manhattan, New York
08.2007 - 10.2008
Ensured the safety and security of staff, visitors, and students through effective access control procedures.
Screened visitors and monitored facility entry points to ensure secure access and compliance with safety protocols.
Enforced facility safety policies and emergency response procedures to maintain a safe environment for all occupants.
Conducted fire drills and emergency preparedness exercises, ensuring readiness for potential emergencies through routine building safety inspections.
Directed school transportation traffic to maintain safe and efficient operations during arrival and dismissal periods.
Managed incoming calls and provided professional customer service support.
Maintained accurate records and completed administrative tasks, including data entry and document management.
Education
Certification - Life Coach Ministry
Christian Leaders Institute
12-2022
Certificate of Completion - Drug And Psychoactive Substance Abuse Counseling
Federal Police Chaplain Int. Training Center
02-2019
Some College (No Degree) - Computer and Information Systems
New York City College of Technology
Brooklyn, NY
Skills
Operational management and budget oversight
Program evaluation
Staff supervision and leadership
Problem solving and logistics
Multitasking and delegation
Security management
Team collaboration
Facility maintenance and event coordination
Community outreach
Time management
Cleaning and sanitizing
Policy enforcement
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Director of Operations
World Harvest Community Center
04.2018 - Current
Program Coordinator /Community Outreach Coordinator
World Harvest Community Center
11.2014 - 05.2018
Security Officer
Children’s Center For Early Learning
08.2010 - 05.2014
Youth Program Director
Bay Ridge Christian Center
10.2009 - 11.2014
Custodial Maintenance Worker
Children's Place Inc.
10.2008 - 04.2009
Fire Safety /Armed Security Officer
Manhattan Children's Center
08.2007 - 10.2008
Certification - Life Coach Ministry
Christian Leaders Institute
Certificate of Completion - Drug And Psychoactive Substance Abuse Counseling
Federal Police Chaplain Int. Training Center
Some College (No Degree) - Computer and Information Systems