BARRY TATE
Greensboro ,NC
Summary
Detail-oriented Cybersecurity student pursuing Spring 2027 internship to leverage skills in technical support, device troubleshooting, and fraud monitoring. Experience includes customer service, ticket documentation, and effective collaboration in fast-paced environments, demonstrating strong time management.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Consultation Agent
Best Buy (Geek Squad)
Greensboro, NC
05.2023 - 01.2024
- Provided comprehensive technical support, conducting device check-ins and troubleshooting for computers, tablets, and mobile devices to resolve client issues promptly.
- Diagnosed technology issues for clients, explaining solutions and recommending effective repairs to enhance user experience.
- Documented device symptoms and service histories accurately using internal ticketing and tracking systems to improve service quality and response time.
Retail / Online Order Support
Tractor Supply Company
05.2026 - 08.2026
- Processed and fulfilled online orders, verifying order details for accuracy.
- Provided support to customers by answering inquiries and offering product information. Collaborated with team members to support efficient store operations.
- Monitored transactions for potential scams, adhering to store procedures to prevent fraud.
Education
Bachelor's Degree - Cybersecurity
Campbell University
Lillington, NC01-2027
Skills
- Technical troubleshooting
- Technical support
- Device assessment
- Transaction monitoring
- Customer service
- Team collaboration
- Time management
- Python programming
Certification
CompTIA Tech+ | Earned sophomore year
LEADERSHIP & ACTIVITIES
- Campbell University Football | Student-Athlete
- Balance collegiate football, academic coursework, and work responsibilities while contributing to a team environment.
TECHNICAL COURSEWORK & PROJECTS
- Studied digital evidence preservation, chain of custody, and admissibility in digital forensic investigations.
- Worked on Python programming assignments involving input validation and spreadsheet-based data management.
- Studied network traffic analysis and information security concepts through cybersecurity coursework.
Languages
Spanish
Professional
Timeline
Retail / Online Order Support
Tractor Supply Company
05.2026 - 08.2026
Consultation Agent
Best Buy (Geek Squad)
05.2023 - 01.2024
Bachelor's Degree - Cybersecurity
Campbell University