Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Solano

Bradenton,FL

Summary

Resourceful Consultation Agent known for high productivity and efficient task completion. Skilled in client needs assessment, strategic planning, and problem resolution. Excel in communication, empathy, and adaptability, ensuring exceptional service and meaningful client interactions.

Overview

3
3
years of professional experience

Work History

Consultation Agent

Geek Squad - Best Buy
Bradenton, Florida
08.2023 - Current
  • Troubleshot complex technical problems related to hardware components, operating systems and applications.
  • Diagnosed and resolved hardware and software issues efficiently.
  • Managed multiple tasks simultaneously while adhering to deadlines.
  • Resolved customer complaints regarding the performance of their computers or other devices.
  • Greeted patients upon arrival and provided them with necessary paperwork.
  • Scheduled and confirmed appointments.

Salesperson

Best Buy
Bradenton, Florida
01.2023 - 08.2025
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Listened to customer needs to identify and recommend best products and services.
  • Developed and implemented strategies to meet sales quotas.
  • Identified customer needs by asking questions and advising on best solutions.

Education

High School Diploma -

Southeast High School
Bradenton, FL
05-2020

Skills

  • Technical troubleshooting
  • Hardware diagnostics
  • Software support
  • Customer service
  • Appointment scheduling
  • Sales strategy development

Timeline

Consultation Agent

Geek Squad - Best Buy
08.2023 - Current

Salesperson

Best Buy
01.2023 - 08.2025

High School Diploma -

Southeast High School
Crystal Solano