Barry (Shane) Sikes
Decatur,GA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Highland Tap Steak Cellar. Recognized for fostering guest engagement and training new staff, while efficiently managing high-volume dining environments. Proven ability to enhance customer satisfaction and cultivate lasting relationships, ensuring repeat visits.
Overview
35
35
years of professional experience
Work History
Server
Highland Tap Steak Cellar
06.2021 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Supported team members during busy shifts by efficiently delivering food and beverages.
- Learned menu items and daily specials to effectively communicate offerings to guests.
- Engaged with customers to create a welcoming atmosphere, fostering repeat visits.
- Served food and beverages promptly with focused attention to customer needs.
Server and Server Trainer
Roasters Rotisserie
10.2000 - 06.2021
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Trained new servers on menu offerings and company standards for service excellence.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server and Server Trainer
Old Spaghetti Factory
12.1990 - 10.2000
- Managed multiple tables efficiently while maintaining high-quality service during peak hours.
- Cultivated warm relationships with regular customers.
Education
No Degree - Chemical Engineering
Georgia Institute of Technology
Atlanta, GA06-1985
High School Diploma -
Bleckley County High School
Cochran, GA06-1980
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Food running
- High volume dining
Timeline
Server
Highland Tap Steak Cellar
06.2021 - Current
Server and Server Trainer
Roasters Rotisserie
10.2000 - 06.2021
Server and Server Trainer
Old Spaghetti Factory
12.1990 - 10.2000
No Degree - Chemical Engineering
Georgia Institute of Technology
High School Diploma -
Bleckley County High School
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