Bartek Ramus
Summary
Experienced sales associate with a strong focus on delivering exceptional customer service and building lasting relationships. Committed to creating a welcoming environment for customers and providing comprehensive assistance. Possesses extensive knowledge of sales strategies and merchandising techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Store Associate
Marleys House Smoke Shop
10.2024 - Current
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Trained newly hired sales team in upselling techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Auto Technician
Ferman Ford
07.2024 - 01.2025
- Utilized advanced diagnostic tools to pinpoint complex automotive issues, developing expertise in electronic systems
- Streamlined maintenance processes, reducing average service time whilst maintaining high-quality standards
- Meticulously followed manufacturer guidelines for repairs and maintenance, ensuring adherence to safety standards
- Fostered positive relationships with colleagues and customers, contributing to a cohesive work environment
Lube Technician / Lv 1
Suncoast Chrysler, Jeep, Dodge & Ram
08.2023 - 07.2024
- Safely operate equipment such as BG machine
- Perform comprehensive vehicle inspections, identifying repair needs and fluid level issues
- Document findings in detailed assessment reports for customer review
- Consistently meet or surpass daily productivity targets for oil changes, enhancing operational efficiency and customer satisfaction
- Utilize advanced diagnostic tools and equipment to identify and resolve complex vehicle issues, staying current with evolving automotive technologies
Maintenance - Landscaping
Belleair Country Club
09.2022 - 05.2023
- Maintained golf course grounds, operating equipment for trimming, raking sand traps, and managing greens
- Worked closely with supervisors to upkeep course areas, moving tee markers and resettling cups on greens
- Assessed course conditions daily, identifying areas needing attention
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Lube Technician / Lv 2
Autonation Toyota
09.2021 - 07.2022
- Kept shop areas neat, clean, and free of safety hazards
- Expanded skill set by mastering vehicle alignments and suspension diagnostics, enhancing service offerings and customer satisfaction
- Conducted comprehensive vehicle inspections, meticulously documenting findings to ensure compliance regulations and enhance road safety
- Partnered with technicians to expedite diagnostics and repairs, ensuring timely completion of service tickets and enhancing workshop efficiency
Front House
Gondoliers Pizza
05.2019 - 08.2021
- Fostered a welcoming atmosphere, enhancing customer satisfaction and repeat visits while efficiently managing cash transactions and maintaining a spotless work area
- Contributed to team success by assisting new colleagues on operational procedures, fostering a cohesive work environment and improving overall service quality
- Streamlined daily recovery tasks, boosting productivity and creating an inviting dining space that consistently met restaurant standards
- Provided attentive customer service, addressing inquiries and resolving issues promptly, while maintaining a positive and professional demeanor
Night Auditor
Shepherds Beach Resort
10.2019 - 01.2020
- Looked over pending check-ins and payment processes to complete closing procedures.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Kept accounts in balance and ran daily reports to verify totals.
- Generated and printed daily financial reports to track hotel performance.
Department Manager
Surf Style
10.2018 - 04.2019
- Informed customers about special promotions and provided detailed information for various products
- Implemented new merchandising strategies, resulting in increased foot traffic and improved product visibility across multiple departments
- Meticulously managed inventory levels, reducing overstock and minimizing losses while ensuring product availability met customer demand
- Fostered team cohesion, seamlessly integrating cashier duties, product assistance, and store maintenance to ensure smooth operations
Education
General Education -
St. Petersburg College
Skills
- Communication Skills
- Sales
- Time Management
- Problem Solving
- Adaptability
- Organizational Skills
- Detail Oriented
- Team Collaboration
Certification
- Pinellas Landscape Maintenance
- Pinellas Fertilizer Application
- Customer Service
Languages
Polish
Full Professional
Timeline
Lead Store Associate
Marleys House Smoke Shop
10.2024 - Current
Auto Technician
Ferman Ford
07.2024 - 01.2025
Lube Technician / Lv 1
Suncoast Chrysler, Jeep, Dodge & Ram
08.2023 - 07.2024
Maintenance - Landscaping
Belleair Country Club
09.2022 - 05.2023
Lube Technician / Lv 2
Autonation Toyota
09.2021 - 07.2022
Night Auditor
Shepherds Beach Resort
10.2019 - 01.2020
Front House
Gondoliers Pizza
05.2019 - 08.2021
Department Manager
Surf Style
10.2018 - 04.2019
- Pinellas Landscape Maintenance
- Pinellas Fertilizer Application
- Customer Service
General Education -
St. Petersburg College
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