Bartholomew Ferrara
Glendale
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
30
30
years of professional experience
Work History
Executive Director
Milwaukee Area Youth Golf Academy
05.2018 - Current
- Oversaw all operations of our non-profit, including hiring golf coaches, organizing yearly gold outing, donation solicitations, and marketing.
- Streamlined financial processes, resulting in improved accuracy and reduced operational costs.
- Advocated for organizational interests with key stakeholders to foster trust and transparency.
- Formulated comprehensive strategic plans for long-term growth and sustainability.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
- Maximized donor satisfaction and retention through personalized acknowledgment and engagement strategies.
- Advanced organization's mission with launch of impactful community service programs.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Represented organization to local public by giving presentations and speeches and participating in community events.
Owner/Operator
Bart's Green Shoes
05.1995 - 03.2024
- Provided high-quality and prompt landscaping, lawn care, and yard maintenance according to the customers needs.
- Trained staff in customer interaction best practices to improve service delivery.
- Implemented cost-control measures for increased profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations, including scheduling, delivery of goods, billing, and customer communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
Bachelor of Arts - Integrated Arts
University of Milwaukee, Wisconsin
Milwaukee, WISkills
- Community engagement
- Project management
- Budgeting and financial management
- Operations management
- Relationship building
- Staff management
- Program leadership
- Fundraising
- Client services
- Coaching and counseling
Timeline
Executive Director
Milwaukee Area Youth Golf Academy
05.2018 - Current
Owner/Operator
Bart's Green Shoes
05.1995 - 03.2024
Bachelor of Arts - Integrated Arts
University of Milwaukee, Wisconsin
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