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Mary Bolling
Kansas City,MO
Work Preference
Summary
Results-oriented professional with extensive experience in relationship management and negotiation. Skilled in facilitating board meetings and implementing strategies that enhance financial accountability and operational success. Committed to fostering community partnerships for sustainable growth.
Overview
38
38
years of professional experience
Work History
Executive Director
Breakthrough House
Topeka, KS
07.2021 - 10.2022
- Streamlined interdepartmental workflows to increase operational efficiency.
- Managed daily operations with departmental directors, ensuring compliance and financial accountability.
- Implemented strategies that reduced operational costs and improved time management.
- Coordinated monthly board meetings to review financial budgeting and grant funding initiatives.
- Planned and executed special events, including golf tournaments, auctions, and fundraising opportunities.
- Developed and presented proposals to government leaders for grant funding approval.
Vice President of Development
Restoration House of Greater Kansas City
Kansas City, MO
05.2019 - 03.2021
- Led fundraising initiatives that secured resources to support community programs.
- Developed strategic partnerships with local businesses and organizations.
- Managed communication strategies to enhance community awareness and engagement.
- Built relationships with high net worth individuals who were willing to make significant contributions towards specific causes or initiatives.
- Cultivated relationships with new and existing donors, enhancing engagement through targeted events and meetings.
- Advocated for organization at networking events and conferences, increasing community visibility and support.
Business Development
MC Power Companies, Inc.
Lee's Summit, MO
10.2017 - 02.2019
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Advised senior management on strategic planning initiatives related to new business development.
- Identified areas for improvement in existing processes related to new business development initiatives.
- Established network of key industry contacts to foster business development opportunities.
- Led business development and marketing efforts, resulting in expanded customer base.
- Researched best practices in the field of business development strategy.
- Analyzed industry trends to identify opportunities for new business development.
Real Estate Agent
Keller Williams
Kansas City, MO
01.2014 - 10.2017
- Assisted clients in buying and selling residential properties across diverse markets.
- Conducted property showings and open houses, increasing buyer engagement and interest in listings.
- Developed marketing strategies using social media and traditional advertising channels.
- Coordinated with mortgage lenders, inspectors, and appraisers to streamline transaction processes and enhance client satisfaction.
- Facilitated negotiations between buyers and sellers, ensuring successful closings and positive experiences for all parties.
- Cultivated client relationships through consistent follow-up and personalized communication.
- Managed real estate transactions from initiation to closing.
Director of Business Development
LEDGE - LED Global Energy
Overland Park, Kansas
11.2014 - 01.2017
- Developed strategic partnerships that increased market presence and supported growth objectives.
- Presented business proposals to potential clients and investors.
- Analyzed competitor strategies to inform company positioning and tactics.
- Managed the entire sales cycle process including prospecting, lead generation, qualifying prospects, presenting solutions, negotiating terms and closing deals.
- Established relationships with clients, vendors, suppliers, partners, and other stakeholders to ensure successful collaborations.
- Executed marketing campaigns that raised brand awareness and supported customer acquisition efforts.
- Generated leads and capitalized on business opportunities that contributed to new revenue streams.
Account Executive
Kansas City Star
Kansas City, Missouri
06.2012 - 01.2014
- Cultivated client relationships, enhancing satisfaction and retention.
- Collaborated with internal teams to streamline execution of marketing campaigns.
- Prepared and presented proposals to prospective clients effectively.
- Analyzed client data to refine sales approaches and improve results.
- Facilitated communication between clients and creative departments for project success.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Identified potential new customers through research of industry trends and competitive analysis.
Digital Media Specialist
Dex One
Overland Park, Kansas
06.2011 - 06.2012
- Applied SEO best practices, resulting in increased website traffic and improved search rankings.
- Created multimedia assets, including graphics and videos, for promotional initiatives.
- Monitored industry trends in digital media technology to maintain competitive edge.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products.
- Compiled reports analyzing outcomes of digital initiatives, including SEO performance and A/B testing results.
- Monitored key performance indicators for digital media campaigns, emphasizing cost-effectiveness.
- Conducted quality assurance testing of websites before launch or major updates.
- Managed online advertising campaigns using Google AdWords and other PPC platforms.
Sales Executive
Service Magic, Inc Golden
Olathe, Kansas
12.2008 - 06.2011
- Leveraged CRM software to track leads and streamline customer interactions.
- Executed cold calling and networking strategies to drive product sales.
- Sourced new sales opportunities through inbound lead follow-up.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Implemented processes for cross-selling products or services based on customer needs.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
Co-Owner
MBH Residential Construction Company
Parkville, MO
01.1995 - 01.2006
- Managed day-to-day business operations, overseeing staffing, inventory management, budgeting, accounting, and payroll processing to ensure smooth operations.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Created targeted marketing campaigns to enhance visibility and drive sales of products and services.
- Developed customer loyalty and satisfaction strategies, fostering long-term relationships and repeat business.
- Analyzed financial reports to identify areas of improvement in operations.
Manager, Sales and Customer Support
TWA Airlines
St Louis, Missouri
03.1985 - 08.1995
- Resolved escalated customer inquiries quickly and efficiently while maintaining a positive attitude.
- Resolved complex customer issues using effective problem-solving techniques, enhancing customer satisfaction and loyalty.
- Initiated weekly calls with customers to assess experiences with products and services, proactively addressing concerns to improve overall satisfaction.
- Developed strategies to address common customer complaints efficiently, protecting company's reputation and improving customer trust.
- Trained staff on new products, services, and procedures related to customer service operations.
- Ensured compliance with company policies, procedures and guidelines related to sales activities.
Skills
- Project management
- Financial budgeting
- Business management
- Sales management
- Fundraising initiatives
- Event management
- Community engagement
- Strategic partnerships
- Business development
- Negotiation skills
- Media relations
- Social media engagement
- Outreach programs
- Vendor relations
- Contract management
- Team leadership
- Leadership development
- Effective communication
- Public speaking
- Coaching and counseling
- Relationship building
- Growth management
- Problem solving
- Business development
- Community engagement
Affiliations
- Rotary Club, Chamber of Commerce, Elks Lodge, Golf Fundraisers, Community Outreach Programs, Non-Profit Partnerships
Timeline
Executive Director
Breakthrough House
07.2021 - 10.2022
Vice President of Development
Restoration House of Greater Kansas City
05.2019 - 03.2021
Business Development
MC Power Companies, Inc.
10.2017 - 02.2019
Director of Business Development
LEDGE - LED Global Energy
11.2014 - 01.2017
Real Estate Agent
Keller Williams
01.2014 - 10.2017
Account Executive
Kansas City Star
06.2012 - 01.2014
Digital Media Specialist
Dex One
06.2011 - 06.2012
Sales Executive
Service Magic, Inc Golden
12.2008 - 06.2011
Co-Owner
MBH Residential Construction Company
01.1995 - 01.2006
Manager, Sales and Customer Support
TWA Airlines
03.1985 - 08.1995