Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential.
Overview
8
8
years of professional experience
Work History
Regional Operations Manager
Genesis Endeavors
Carlsbad, NM
01.2018 - Current
Enhanced regional branch performance by implementing proven management processes to increase revenue.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Developed processes to save on costs and prevent losses.
Traveled to over 4 locations per week to manage each division and perform reviews of individual managers and employees.
Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Supervised daily operations of multi-million dollar oilfield service operation.
Regional Operations Manager
ROC Service Company
Carlsbad, NM
03.2016 - 12.2017
Enhanced regional branch performance by implementing proven management processes to increase revenue.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Developed processes to save on costs and prevent losses.
Traveled to over 2 locations per week to manage each division and perform reviews of individual managers and employees.
Area Manager
Watson Construction
Carlsbad, NM
03.2014 - 02.2016
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Resolved conflicts promptly to promote positive environment for customers.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Transformed underperforming teams into productive, profitable teams.
Brought in exceptional candidates to boost team productivity and operational efficiency.
Education
Project Management - Project And Personnel Management
Carpenters Union
Portland, OR
2006
High School Diploma -
Estacada High School
Estacada, OR
1999
Skills
Policy Development and Enforcement
Department Oversight
Records Organization and Management
Administrative Management
Managing Process Efficiency
Customer Loyalty
Process Development and Streamlining
Timeline
Regional Operations Manager
Genesis Endeavors
01.2018 - Current
Regional Operations Manager
ROC Service Company
03.2016 - 12.2017
Area Manager
Watson Construction
03.2014 - 02.2016
Project Management - Project And Personnel Management