Bartosz Swierczek
Mount Prospect,IL
Summary
Results-driven and knowledgeable professional with valued experience in theft detection. Well-versed in building and fortifying relationships with diverse customers. Technologically-savvy with good communication, relationship-building and analytical abilities. Well-qualified to meet customer needs and promote optimal solutions.
Overview
9
9
years of professional experience
Work History
Loss Prevention Specialist
Target
Schaumburg, Illinois
06.2024 - Current
- Collaborated with team members to identify and address suspicious behaviors, enhancing overall security.
- Conducted regular audits to ensure compliance with loss prevention policies.
- Trained staff on loss prevention techniques and store security measures.
- Investigated internal and external theft cases to gather evidence.
- Engaged with law enforcement to report criminal activities, facilitating investigations and reinforcing community safety.
- Analyzed transaction data to identify patterns of fraudulent activity.
- Apprehended trespassers and rule violators and removed from premises.
- Responded calmly and promptly to emergency conditions and safety hazards, ensuring the safety of staff and customers.
Full Time Sales Advisor/Sales Customer Experience Coach
Hennes & Mauritz (H&M)
Schaumburg, IL
07.2022 - 06.2024
- Took on leadership roles when management was not present.
- Train and coach on merchandise and display presentations on a daily basis.
- Following up on time frames to ensure efficiency and ensuring quality of work to company standards.
- Coached new hires on proper product handling and care placement on the sales floor.
- Taking initiative to learn about the company guidelines. And get familiar with other workers' positions to understand the environment.
- Full Time Sales Advisor/ Trainer
Dock Worker
CEVA Logistics
Des Plaines, IL
06.2019 - 07.2022
- Developed quick learning habits on how to load trucks properly.
- Learned to manage space in limited and very small occupations.
- Striving for the next step of the assigned task.
- Dock Worker
- Loaded and unloaded freight using forklifts and pallet jacks.
- Inspected shipments for damage and accuracy before processing.
- Assisted in training new dock workers on safety protocols and procedures.
- Operated forklifts to move cargo around the dock area.
- Maintained accurate records of all incoming and outgoing shipments.
- Participated in company training programs to learn new skills and promote workplace safety.
Brand Representative
Schauls Catering
Elk Grove, IL
06.2017 - 08.2019
- Learned how to maintain a strong work ethic in busy and stressful situations.
- Developed organizational techniques in managing timed schedules.
- Developed great communication skills.
- Brand Representative
- Promoted brand awareness through engaging customer interactions and product presentations.
- Coordinated events and tastings to showcase catering services and menu offerings.
- Developed marketing materials aligned with brand standards and customer preferences.
- Collaborated with team members to ensure seamless event execution and client satisfaction.
- Analyzed customer feedback to improve service quality and enhance brand reputation.
- Prepared detailed reports on customer feedback, sales performance, competitive analysis.
- Utilized social media platforms to promote brand and interact with audience.
Education
GED -
Harper College
Palatine, IL05-2020
Skills
- Critical thinking
- Adaptability
- Leadership
- Staff training
- Customer service
- Interpersonal skills
- Team building
- Time management
Timeline
Loss Prevention Specialist
Target
06.2024 - Current
Full Time Sales Advisor/Sales Customer Experience Coach
Hennes & Mauritz (H&M)
07.2022 - 06.2024
Dock Worker
CEVA Logistics
06.2019 - 07.2022
Brand Representative
Schauls Catering
06.2017 - 08.2019
GED -
Harper College