Bary Terry
Humansville,Missouri
Summary
Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.
Overview
10
10
years of professional experience
Work History
Store Manager
Woods Supermarkets Inc.
01.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Outside Sales Representative
Essence Healthcare
10.2022 - 01.2023
- Established new accounts through personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Prospected continuously for new potential customers and maintained robust conversion rate.
Operations Support Manager
Woods Supermarkets Inc.
01.2022 - 10.2022
- Improved customer satisfaction, addressing concerns and resolving issues promptly.
- Coordinated employee schedules, optimizing staffing levels to meet fluctuating workload demands without compromising service quality or efficiency.
- Facilitated change management initiatives, leading teams through transitions smoothly while minimizing disruptions in operations performance.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Field Sales Representative
Anthem, Inc
07.2018 - 04.2021
- Facilitate marketed sales events to reach and discuss portfolio of individual Medicare plans with clients
- Brand health plan through organic marketing in community with partners.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
Territory Developer Representative
Anthem, Inc
08.2017 - 06.2018
- Facilitate and assist marketed events for field sales representatives
- Coach and develop strategic marketing and sales plans for team of 10 FSRs
- Work with various departments to monitor and evaluate ROI of events, report aspects to compliance and sales departments.
Sales Event Coordinator
Essence Healthcare
03.2015 - 07.2017
- Coordinate and lead sales and educational meetings for employee, broker agents, and plan members
- Audit and evaluate meetings for compliancy
- Brand health plan through organic marketing
- Decrease total cost of seminars and price per attendee from
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Education
Certificate - Massage Therapy
Professional Massage Training Center
Springfield, MO2010
Skills
- Highly skilled and self-directed sales professional with more than ten years’ experience of customer service
- Effectively manage and prioritize assignments and special projects as team lead and contributor
- Clear communicator with strong coaching ability,
- Organizational, time management, and creative problem resolution skills
- Verbal and Written Communication
- Excellent Presentation Skills
- Time Management
- Staff Supervision and Development
- Multitasking and organization
- Team building and leadership
Timeline
Store Manager
Woods Supermarkets Inc.
01.2024 - Current
Outside Sales Representative
Essence Healthcare
10.2022 - 01.2023
Operations Support Manager
Woods Supermarkets Inc.
01.2022 - 10.2022
Field Sales Representative
Anthem, Inc
07.2018 - 04.2021
Territory Developer Representative
Anthem, Inc
08.2017 - 06.2018
Sales Event Coordinator
Essence Healthcare
03.2015 - 07.2017
Certificate - Massage Therapy
Professional Massage Training Center
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