Basel Hijjawi
Mission Viejo,CA
Summary
Dependable, and results-driven technical sales manager with a background in biomedical equipment engineering and services optimization. Specialize in technical product demonstrations, client relationship management, and strategic sales planning. Excel at communication, problem-solving, and adaptability, ensuring seamless integration of complex solutions to meet diverse customer needs.
Overview
1
1
year of professional experience
Work History
Technical Sales Engineer
International Process Solutions
Irvine, CA
12.2023 - Current
- Performed equipment calibrations and field service engineering support at client sites.
- Developed and implemented technical sales strategies to increase customer base.
- Identified target markets and created marketing campaigns to reach them.
- Maintained accurate records of all sales activities in CRM software systems.
- Developed and maintained strong relationships with key clients, leading to increased sales and client retention.
- Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
Global SMB Account Executive
Technology & Services Industry Association
- Current
- Full cycle B2B sales representative
- Responsible for meeting monthly sales quotas by landing net new accounts and expanding existing clients using outcome based selling strategies in a complex sales environment
- Create and present value-driven success plans to C-Suite executives and key decision makers within the SMB technology market
- Develop and execute territory sales plans to meet company sales goals and manage a healthy pipeline.
Lead Calibration Engineer – Clinical Laboratory Equipment
Helix Opco, LLC
- Managed equipment repair and preventive maintenance for Helix’s clinical laboratory equipment
- Responsible for documenting and performing proper installation qualifications, operational qualifications, and performance qualifications for clinical equipment used in the laboratory.
Director of Field Services
MFI Medical Equipment, Inc.
- Responsible for developing a profitable field service department by standardizing and managing the services offer portfolio
- Managed and trained a team of medical equipment technicians to perform repairs and preventive maintenance for clients on various medical devices and clinical equipment.
- Managed technical equipment sales and international delivery logistics for large medical equipment orders to hospitals and surgery centers.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Community Education Instructor - for the Biomedical Equipment Technician Program
Mira Costa Community College Technology Career Institute
- Instructed students on hands on repair and troubleshooting techniques for a variety of complex biomedical equipment.
Business Development Manager
Jordan Modern Company for Medical Complexes
- Used economic forecasting and market analysis techniques to plan and develop a multi-million dollar medical real estate project
- Developed a detailed business plan that became the basis of our sales strategy for investors and clients.
Senior Sales Manager
MFI Medical Equipment, Inc.
- Managed a medical equipment sales team
- Responsibilities included meeting monthly team sales quotas, problem solving for order & logistical issues, advising team members to successfully close deals, and ensuring customer satisfaction.
Education
Certificate of Accomplishment, Biomedical Equipment Technician Program -
Mira Costa Community College Technology Career Institute
06.2019
Bachelor of Arts, Business Economics -
University of California - Riverside Campus
08.2014
Skills
- Solution selling
- MEDDICC
- SPIN selling
- Writing technical procedure guides
- Sales closing
- Consultative Sales Techniques
- OEM
- CLIA
- ISO specifications
- Performance and calibration testing
- Computer skills
- Presentation Skills
- Microsoft Office Suite
- Customer Support
- CRM Software
- Veeva Database
- Component Level PC Board Repairs
- QPCR Systems
- Clinical equipment
- Clerical duties
- Technical Troubleshooting
- Technical Documentation
- Preventive maintenance
- IQ/OQ/PQ documentation
- OSHA Certified
Languages
Arabic
Professional
Spanish
Limited
Timeline
Technical Sales Engineer
International Process Solutions
12.2023 - Current
Global SMB Account Executive
Technology & Services Industry Association
- Current
Lead Calibration Engineer – Clinical Laboratory Equipment
Helix Opco, LLC
Director of Field Services
MFI Medical Equipment, Inc.
Community Education Instructor - for the Biomedical Equipment Technician Program
Mira Costa Community College Technology Career Institute
Business Development Manager
Jordan Modern Company for Medical Complexes
Senior Sales Manager
MFI Medical Equipment, Inc.
Certificate of Accomplishment, Biomedical Equipment Technician Program -
Mira Costa Community College Technology Career Institute
Bachelor of Arts, Business Economics -
University of California - Riverside Campus
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