Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Basel Qtishat

Seattle,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Residential Sales Representative

Muayed Alzayed
Jordan, Amman
02.2020 - 06.2022
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed key customer relationships to increase sales.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.

Enterprise Install Tech

Yazan Dabain
Jordan, Amman
06.2018 - 12.2019
  • Worked with team members to install and maintain equipment.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Installed new components or replaced defective parts to restore functionality.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Completed scheduled appointments on time to drive quality service.

Education

Bachelor of Science - Computer Science

Petra University
Jordan, Amman
03.2025

Skills

  • Network Configuration
  • Hardware Installation
  • Troubleshooting and Diagnostics
  • Debugging
  • Technical Support
  • Customer Service
  • Hardware Troubleshooting

Languages

English
Professional
Arabic
Native/ Bilingual
Turkish
Professional

Timeline

Residential Sales Representative

Muayed Alzayed
02.2020 - 06.2022

Enterprise Install Tech

Yazan Dabain
06.2018 - 12.2019

Bachelor of Science - Computer Science

Petra University

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Basel Qtishat