Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Bashyra Brunson

Philadelphia,Pennsylvania

Summary

Highly-motivated with desire to take on new challenges and also thrive in fast paced environments. Skilled in communication, problem-solving, and exceptional customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Site Service Associate

B+Labs
Philadelphia, PA
03.2023 - Current
  • Onboard and Offboard new employees.
  • Ordered and stock inventory.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Followed all security protocols when handling confidential information.
  • Handled cash, credit card, and check payments for goods and services.
  • Processed timely and accurate account maintenance updates, keeping all records current, accurate and compliant.

Behavioral Technican

NET Centers
Philadelphia
12.2021 - 03.2023
  • Assisted in the development of individualized behavior plans for clients.
  • Recorded and maintained progress while implementing treatment plans.
  • Engaged children in play activities that promoted language development, motor skills, self-help skills, cognitive functioning.
  • Observed client interactions with peers and provided feedback as needed.

Patient Service Representative

Cooper University Hospital
Camden, NJ
02.2019 - 11.2021
  • Greet and checked guest.
  • Assist with insurance information, collecting personal health information for patients and admitting patients to emergency room.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Able to work under pressure and answer calls in a fast paced environment.
  • Adhered to HIPAA regulations when handling confidential patient information.

Skills

  • Customer Relations
  • Organizational Skills
  • Customer Service
  • Record keeping
  • Customer Support
  • Client Relationship Building
  • Data Entry
  • Documentation and Reporting
  • Treatment planning
  • Patient communication

Certification

  • CPR
  • Behavior Health Technician

Timeline

Site Service Associate

B+Labs
03.2023 - Current

Behavioral Technican

NET Centers
12.2021 - 03.2023

Patient Service Representative

Cooper University Hospital
02.2019 - 11.2021

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Bashyra Brunson