Overview
Work History
Education
Additional Information
Timeline
Generic

Basil Abu-Hamdeh

Portland,OR

Overview

6
6
years of professional experience

Work History

Business Systems Analyst

Nike Inc.
06.2020 - Current
  • Spearheaded the deployment of a company-wide ERP system by conducting comprehensive system testing and developing data to resolve defects, ensuring a seamless integration.
  • Successfully supported SIT and UAT phases by owning the planning and coordination of all activities involved in the release of a system from a test environment into production.
  • Partnered with development teams to maintain optimal system performance and reliability, ensuring timely resolution of defects and maintaining system performance.
  • Launched and implemented an automated data creation system for testing, significantly reducing time and enhancing efficiency compared to the original manual process.
  • Collaborated with cross-functional teams to analyze business requirements and design comprehensive test plans for introducing new distribution centers, leading to a more efficient supply chain.
  • Created and maintained standard operating procedures governing system functions and features while also mentoring and training new team members.

Lead Solutions Analyst (Stretch Assignment)

Nike Inc.
12.2022 - 07.2023
  • Facilitated the implementation of Transportation Management System (TMS) at a North American distribution center, collaborating with key partners to ensure thorough testing and validation, resulting in enhanced operational efficiency and accuracy.
  • Served as a liaison between technical teams and business stakeholders, ensuring clear communication of project goals and requirements.
  • Streamlined internal workflows for testing validation and documentation, enhancing efficiency and team productivity.
  • Constructed a detailed test plan and established a data matrix to ensure comprehensive coverage of system requirements and effective issue tracking.

Marketplace Operations Account Specialist

Nike Inc.
10.2018 - 11.2020
  • Managed over 75 high-volume, multi-million dollar wholesale accounts and worked closely with cross-functional teams to ensure order book accuracy from purchase order capture to product delivery.
  • Extracted relevant data points and generated tailored tracking reports to each account, identifying risks and outlining opportunities to further ensure KPI's are met.
  • Drove revenue growth by recommending seasonal pull-forward strategies to support reaching organizational objectives.
  • Ensured customer satisfaction by quickly resolving issues with late and missing products and leveraged on-hand inventory reports to offer alternative style options.

Education

Bachelor of Science - Psychology

Portland State University
Portland, OR
06.2018

Additional Information

Languages: Python, R, Arabic (Fluent)

Interests: Automation, Testing, Cross-Functional Collaboration, Leading Teams, Coding

Systems: SAP S/4, SAP AFS, Jira, Confluence, Certify Worksoft, Epic Systems, Azure Dev Ops, Tableau, Microsoft Excel, Smartsheet, Airtable, Alteryx, Cognos Analytics


Timeline

Lead Solutions Analyst (Stretch Assignment)

Nike Inc.
12.2022 - 07.2023

Business Systems Analyst

Nike Inc.
06.2020 - Current

Marketplace Operations Account Specialist

Nike Inc.
10.2018 - 11.2020

Bachelor of Science - Psychology

Portland State University

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Basil Abu-Hamdeh