Basilio Perez
29095 Avenida De Las Flores,CA
Summary
Dynamic operations leader with a proven track record at Pro Touch Painting & Drywall, excelling in customer relations and project management. Successfully enhanced client satisfaction through relationship building and efficient processes, driving repeat business. Skilled in team leadership, fostering productivity, and delivering exceptional service in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level project manager position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner /Supervisor of Operations
Pro Touch Painting & Drywall
08.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Supervisor
Pacific M Painting
11.2011 - 10.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
01-1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
Certification
- painting License - C #33
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Owner /Supervisor of Operations - Pro Touch Painting & Drywall
08.2018 - Current
Supervisor - Pacific M Painting
11.2011 - 10.2017
Conalep - High School Diploma,
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