Bastien Ornano
Philadelphia,PA
Summary
Knowledgeable business leader with proven background in running successful businesses and driving growth. Leveraged strategic planning and operational excellence to achieve significant milestones. Demonstrated leadership and problem-solving skills to enhance team performance and operational efficiency. Now seeking a new opportunity to leverage cross-functional leadership experience, commercial acumen, and operational expertise to drive growth and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
BUSINESS OWNER
J’aime French Bakery
Philadelphia, PA
01.2017 - 03.2026
- Founded and scaled two bakery locations, generating over $1.1M in annual revenue and a successful exit in 2026
- Managed full business operations including supplier relationships, purchasing, payroll, financial planning, and compliance.
- Led B2B sales efforts, including prospecting, contract negotiation, and account management to drive repeat business.
- Developed and executed marketing campaigns, both digital and in-store, to increase foot traffic and brand recognition.
- Oversaw daily bakery operations, ensuring adherence to health and safety regulations.
- Developed and implemented operational strategies to enhance product quality and customer satisfaction.
- Trained and mentored staff on baking techniques and customer service excellence.
- Designed marketing campaigns that increased local brand visibility and customer engagement.
BUSINESS MANAGER
Aubay
Boulogne Billancourt, France
01.2014 - 03.2016
- After completing a MBA program, I was hired as a business manager in the banking department:
- Managed a portfolio of 65 IT consultants, generating €8M turnover in 2015.
- Achieved 14% revenue growth over two years by identifying new opportunities and expanding existing client accounts.
- Negotiated and closed contracts with major clients in banking, utilities, and transportation sectors.
- Recruited and onboarded consultants, oversaw career development, training, and retention.
- Trained and mentored junior business managers in sales techniques and client service.
Education
Associate of Arts - Baking
Ecole Lenotre
Plaisir, France01-2017
Master of Business Administration - Marketing
INSEEC MSc
Paris, France12-2013
Bachelor of Business Administration - Marketing
EDHEC Business School
Nice, France06-2012
Skills
- Customer service & Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Business planning
- Employee training
- Project management
- Performance improvement
- Issue resolution
- Operations management
- Negotiation
Certification
- Servsafe Certification
- Real Estate Licence
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
BUSINESS OWNER
J’aime French Bakery
01.2017 - 03.2026
BUSINESS MANAGER
Aubay
01.2014 - 03.2016
Associate of Arts - Baking
Ecole Lenotre
Master of Business Administration - Marketing
INSEEC MSc
Bachelor of Business Administration - Marketing
EDHEC Business School