BATINA ABDUL MATIN
Clover,SC
Summary
I am a qualified and professional customer service representative with over seven years of experience. I am adaptable, work well in fast paced environments, and work independently and as a team player.
Overview
8
8
years of professional experience
Work History
CUSTOMER SERVICE SUPPORT
Conduent/Walgreen's Corporation
06.2021 - Current
- Give excellent customer service
- Thoroughly vet orders and customers identity
- Verify clients
- Provide information of to assist with best decision for client
- Enroll clients into best program for their needs
- Check and confirm medications
- Place and replace orders of products and services
- Assist with online products and purchases
ENROLLMENT SPECIALIST
Advantage Sales & Marketing
05.2017 - 01.2019
- Database administration and website design
- Built the logic for a streamlined ad-serving platform that scaled
- Educational institutions and online classroom management
- Provide superb customer service
Education
BACHELORS OF COMMUNICATION AND - PUBLIC RELATIONS
University of South Carolina Upstate
10.2024
ASSOCIATES OF LIBERAL ARTS -
Suny Broome Community College
05.2019
Skills
- Accounts receivable
- Appointment setting
- Brand Ambassador
- Proficient in Metrics Based Performance
- Microsoft Office
- 55 WPM
Timeline
CUSTOMER SERVICE SUPPORT
Conduent/Walgreen's Corporation
06.2021 - Current
ENROLLMENT SPECIALIST
Advantage Sales & Marketing
05.2017 - 01.2019
BACHELORS OF COMMUNICATION AND - PUBLIC RELATIONS
University of South Carolina Upstate
ASSOCIATES OF LIBERAL ARTS -
Suny Broome Community College