Batool Asif
Silver Spring,MD
Summary
Looking for opportunities and positions that will provide a learning and growth experience to aid in future experiences. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk/Receptionist
Hilm Medical Center
Silver Spring, MD
11.2021 - Current
- A psychiatric office that offers a wide range of mental health services, therapies, medication management, and more
- Receptionist, managing all patients' profiles, paperwork, insurances, and billing
- Excellent phone communication abilities.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Used internal software to process reservations, check-ins, and check-outs.
- Answered a large volume of incoming calls daily to resolve customer issues and schedule appointments
- Troubleshot copy machines and printers and scheduled service as needed
Crew Member
Trader Joe's
Silver Spring, MD
09.2020 - Current
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
Intern
Extended School Year
Silver Spring, MD
06.2017 - 07.2017
- Worked with children with Autism, teaching new activities, developing skills, and managing behavior problems
- One on one aid for their needs.
Education
High School Diploma -
Al Huda School
05.2018
Associates of Arts Degree - Psychology
Montgomery College
12.2020
Bachelor of Science Degree - Health Services Management
University of Maryland Global Campus
05.2023
Skills
- Microsoft Word
- Microsoft PowerPoint
- Support
- Companionship
- Hardworking
- Telephone Etiquette
- Delivery Coordination
- Patient Correspondence
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Front Desk/Receptionist
Hilm Medical Center
11.2021 - Current
Crew Member
Trader Joe's
09.2020 - Current
Intern
Extended School Year
06.2017 - 07.2017
High School Diploma -
Al Huda School
Associates of Arts Degree - Psychology
Montgomery College
Bachelor of Science Degree - Health Services Management
University of Maryland Global Campus
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