Batoul Zuhlika
Kent
Summary
Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Housekeeper
Hilton
SeaTac
02.2023 - 06.2024
- Maintained cleanliness and orderliness in guest rooms and common areas.
- Inspected rooms for maintenance issues and reported them to management.
- Managed inventory of cleaning supplies and notified supervisors of shortages.
- Assisted guests with requests regarding room amenities and services.
- Ensured compliance with health and safety regulations during all cleaning activities.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
Floor Associate
Dollar Tree Stores
Kent
08.2022 - 02.2023
- Assisted customers in locating products throughout the store.
- Stocked shelves and organized merchandise for easy access.
- Maintained cleanliness and orderliness of sales floor areas.
- Operated cash register and processed customer transactions efficiently.
- Followed safety protocols while handling merchandise and equipment.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Production Worker
Al-Adel company
Amman
09.2021 - 03.2022
- Inspected finished goods for quality assurance and compliance with standards.
- Followed safety protocols to maintain a safe work environment.
- Assisted in training new employees on operational procedures and equipment use.
- Communicated with team members regarding tasks assigned during shift.
- Assisted in setting up production lines for manufacturing processes.
Education
GED -
Igrad Academy
Kent, WA05-2025
Some College (No Degree) - English-as-a-Second-Language Education
Highline College
Seattle, WASkills
- Customer service
- Classroom management
- Lesson planning
- Regulatory compliance
- Communication skills
- Team building
- Staff training
- Safety protocols
- Hospitality background
- Excellent oral and written communication
Languages
English
Full Professional
Arabic
Native/ Bilingual
Affiliations
- Self-Improvement
- Art and Creativity
- Reading and research
Timeline
Housekeeper
Hilton
02.2023 - 06.2024
Floor Associate
Dollar Tree Stores
08.2022 - 02.2023
Production Worker
Al-Adel company
09.2021 - 03.2022
GED -
Igrad Academy
Some College (No Degree) - English-as-a-Second-Language Education
Highline College