Bauss Williams
Lima,OH
Summary
Results-driven crew shift leader with a background in food and beverage preparation. Skilled in problem-solving and time management, consistently ensuring high-quality service and compliance with health regulations while training new staff.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista/Crew Shift Leader
7Brew
Lima, Ohio
12.2024 - 09.2026
- Opened new stores, onboarded staff, established product knowledge, and managed projects to ensure successful launches.
- Prepared and served diverse coffee beverages to customers.
- Collaborated with team members to streamline workflow and deliver high-quality service during peak hours.
- Implemented upselling techniques to promote bakery items and specialty drinks, enhancing customer experience and increasing average order value.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Cashier/Cook
Captain D's Restaurant
Lima, Ohio
12.2023 - 11.2024
- Prepared and cooked menu items following standard recipes and safety guidelines.
- Processed customer transactions quickly and accurately using point-of-sale system, enhancing customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas, ensuring a safe and welcoming environment for customers.
- Trained new staff on operational procedures and safety practices, fostering a knowledgeable team to support service quality.
- Supported operations at multiple locations during staffing shortages.
Barista/Cashier
Dunkin Donuts & Baskin Robbins
Lima, Ohio
06.2022 - 06.2023
- Prepared and served a variety of beverages and snacks to customers.
- Operated cash register, processed transactions, and managed customer payments.
- Described menu items to customers and suggested appealing products.
- Maintained cleanliness of workstations, dining areas, and equipment.
- Adhered to food safety regulations and company policies consistently.
Education
High School Diploma -
Lima Senior High
Lima, OH05-2025
Skills
- Food safety regulations
- Food and beverage preparation
- Point-of-Sale Operation
- Customer transaction processing
- Upselling techniques
- Customer relationship management
- Machine operation
- Team Coordination
- Staff Development
- Time management
- Problem solving
- Food Cost/Inventory management
Certification
- Servsafe person In Charge
- Financial Literacy Certificate
Timeline
Barista/Crew Shift Leader
7Brew
12.2024 - 09.2026
Cashier/Cook
Captain D's Restaurant
12.2023 - 11.2024
Barista/Cashier
Dunkin Donuts & Baskin Robbins
06.2022 - 06.2023
High School Diploma -
Lima Senior High