Bawi Sung
Garland,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Tai Sushi House
05.2023 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Paralegal
Berry Appleman & Leiden LLP
06.2021 - 05.2023
- Enhanced client satisfaction by managing complex immigration cases and ensuring timely completion.
- Streamlined workflow for increased efficiency, organizing and updating case files regularly.
- Improved communication between law firm and clients, providing prompt updates on case progress.
- Provided exceptional administrative support to attorneys, drafting correspondence and maintaining organized filing systems.
- Managed a high volume of cases simultaneously while maintaining attention to detail and meeting deadlines.
Document Control
VSSI LLC
10.2020 - 06.2021
- Enhanced document organization by implementing efficient categorization and filing systems.
- Reduced errors in documentation by maintaining consistent formatting and proofreading for accuracy.
- Streamlined the document review process by establishing clear communication channels with relevant team members.
- Safeguarded sensitive information through stringent adherence to company confidentiality policies and procedures.
Server, Manager
Tai Sushi House
04.2017 - 10.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored and adjusted pricing, discounts, and promotions to maximize profitability.
Education
Bachelor of Arts - Interdisciplinary Studies in Human Resources
The University of Texas at Dallas
Richardson, TXHigh School Diploma -
Berkner High School
RichardsonSkills
- Exceptional Customer Service
- Organizational Skills
- Critical Thinking
- Interpersonal Skills
- Case Management
- Microsoft Office Proficiency
- Multilingual Proficiency
- Time Management
Certification
TX- Mortgage Loan Originator
NMLS# 2546701
Timeline
Server
Tai Sushi House
05.2023 - Current
Paralegal
Berry Appleman & Leiden LLP
06.2021 - 05.2023
Document Control
VSSI LLC
10.2020 - 06.2021
Server, Manager
Tai Sushi House
04.2017 - 10.2020
Bachelor of Arts - Interdisciplinary Studies in Human Resources
The University of Texas at Dallas
High School Diploma -
Berkner High School