Summary
Overview
Work History
Education
Skills
Additional Experience
Timeline
Generic

Bay Fletcher

Philadelphia,PA

Summary

Professional and friendly hostess, food runner, busser, and server with distinct commitment to first-rate customer service. Organized worker known for maintaining excellent service in a high-volume, fast-paced environment.

Overview

6
6
years of professional experience

Work History

Hostess

LMNO
Philadelphia, PA
12.2023 - Current
  • Greeted guests and sat customers at tables or in waiting areas.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Food Runner and Busser

Louie Louie
Philadelphia, PA
08.2020 - 12.2020
  • Delivered food to guests in a timely manner while following safety protocols.
  • Memorized the establishment's unique and regularly changing food and drink menus, serving specifications, and descriptors for difficult-to-explain ingredients
  • Provided assistance with clearing plates from tables after meals were completed.

Server

Dos Gringos Mexican Kitchen
Media, PA
01.2018 - 06.2020
  • Engaged with customers as a server, busser, line cook, and cashier at the restaurant and its satellite food truck.
  • Responsible for opening and closing tasks, seating customers, managing reservations, taking orders, and running food.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Art History B.A.

Temple University
Philadelphia, PA
05-2023

Skills

  • Customer Service
  • High-volume dining
  • Reservation Management
  • Strong interpersonal skills

Additional Experience

  • Historic RittenhouseTown - Papermaking Teacher and Educational Programmer
  • Resource Exchange - Customer Service and Social Media Management
  • Unique Industries - Art Assistant Intern
  • Doggie V.I.P. - Dog Daycare Attendant and Receptionist

Timeline

Hostess

LMNO
12.2023 - Current

Food Runner and Busser

Louie Louie
08.2020 - 12.2020

Server

Dos Gringos Mexican Kitchen
01.2018 - 06.2020

Art History B.A.

Temple University

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Bay Fletcher