Summary
Overview
Work History
Education
Skills
Timeline
Generic

BAYBE CARTER

CINCINNATI,OH

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at United States Post Office, adept in mail sorting and distribution services. Excelled in team collaboration and problem-solving, significantly reducing delivery errors. Achieved sales targets at USPS by fostering client relationships and promoting product benefits. Demonstrated commitment to workplace safety and service excellence across roles. Experienced mail clerk with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Attentive mail clerk with about 6 years of experience facilitating shipment of letters and packages to domestic and international recipients. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations.

Overview

10
10
years of professional experience

Work History

Mail Clerk

United States Post Office
11.2017 - Current
  • Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
  • Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
  • Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
  • Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Distributor Sales Representative

USPS, United States Postal Service
11.2017 - Current
  • Worked with sales leaders in development and implementation of big picture strategies to secure business from competitors.
  • Delivered demonstrations at client sites to promote benefits and support new product launches.
  • Achieved agreed upon sales targets and outcomes within schedule.
  • Sold shipping products and products to retailers, institutions and individuals by building and maintaining diverse client portfolio.
  • Sold shipping supplies products to retailers, institutions and individuals by building and maintaining diverse client portfolio.

Environmental Services Housekeeper

Crothall Healthcare Services
07.2015 - 11.2017
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Cashier Team Lead

McDonald's Restaurant
05.2014 - 07.2015
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Education

High School Diploma -

WOODWARD CAREER TECHNICAL HIGH SCHOOL
Cincinnati, OH
05.2014

Skills

Problem-solving skills

Customer Service

Team Collaboration

Workplace Safety

Mail Sorting

Distribution Services

Timeline

Mail Clerk

United States Post Office
11.2017 - Current

Distributor Sales Representative

USPS, United States Postal Service
11.2017 - Current

Environmental Services Housekeeper

Crothall Healthcare Services
07.2015 - 11.2017

Cashier Team Lead

McDonald's Restaurant
05.2014 - 07.2015

High School Diploma -

WOODWARD CAREER TECHNICAL HIGH SCHOOL
BAYBE CARTER