Proven track record in enhancing operational efficiency and customer satisfaction at United States Post Office, adept in mail sorting and distribution services. Excelled in team collaboration and problem-solving, significantly reducing delivery errors. Achieved sales targets at USPS by fostering client relationships and promoting product benefits. Demonstrated commitment to workplace safety and service excellence across roles. Experienced mail clerk with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Attentive mail clerk with about 6 years of experience facilitating shipment of letters and packages to domestic and international recipients. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations.
Problem-solving skills
Customer Service
Team Collaboration
Workplace Safety
Mail Sorting
Distribution Services