Summary
Overview
Work History
Education
Skills
Timeline
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Baylee Espinosa

Lawrence,Kansas

Summary

I strive to be an Organized and dependable candidate who manages multiple priorities with a positive attitude. I hope to aid my team with my Willingness to take on added responsibilities to meet team goals, being a Detail-oriented team player with strong organizational skills, and ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Bartender

The Peanut On Santa Fe
06.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Secretary's Assistant

Dash Travel Agency
01.2018 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Offered technical support and troubleshot issues to enhance office productivity.

Education

Bachelor of Arts - Sports Management

University of Kansas
Lawrence, KS
12.2024

Skills

  • Suggestive Selling
  • Customer Service
  • Engaging Personality
  • Highly Reliable
  • Office Administration
  • Client Support
  • Schedule Management
  • File Management
  • Project Planning
  • Prioritization
  • Client Relations

Timeline

Bartender

The Peanut On Santa Fe
06.2021 - Current

Secretary's Assistant

Dash Travel Agency
01.2018 - 06.2021

Bachelor of Arts - Sports Management

University of Kansas

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Baylee Espinosa