Baylee Hollis
Cooke County Sheriff’s Office
Valley View
1
Certification
4
years of professional experience
Experienced with maintaining security and order in detention facilities. Utilizes strong communication and conflict resolution skills to ensure safety of detainees and staff. Track record of effectively managing high-pressure situations and adapting to dynamic environments.
Work History
Detention Officer
1 Year 11 Months- Monitored inmate behavior and ensured compliance with facility rules and regulations.
- Conducted routine inspections of detention areas for safety and security breaches.
- Assisted in processing new detainees, including intake procedures and documentation verification.
- Responded to emergency situations promptly while maintaining order within the facility.
- Documented incidents accurately in daily logs, ensuring clear communication among staff.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Processed inmates by taking photographs and fingerprints.
- Attended to feeding, housing, and physical well-being of inmates.
- Created and maintained positive relationships with inmates to build rapport and trust.
Clerk
2 Years 2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with pharmacists to ensure accurate prescription fulfillment for patients.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma
Skills
Patience and tolerance
Emergency response
De-escalation techniques
Behavioral observation
Key control
Inmate supervision
Prisoner escort
Central and pod control
Certification
- 4901 - TX COMM on JAIL STANDAR - Suicide Prev for Jailers
- 4902 - Interacting with Veterans in a Jail Setting
- 3939 - Cultural Diversity
- 3343 - Less Lethal Chemical Weapons Training (OC, Mace, etc.)
- 3517 - Suicide Prevention
- 1120 - 2018 Basic County Corrections
Timeline
Detention Officer
Cooke County Sheriff’s Office
09.2024 - CurrentRead More
Clerk
Hometown Pharmacy
07.2022 - 09.2024Read More
Era Independent School District
High School Diploma
Read More