Baylee Provence
Sulphur Springs,AR
Summary
Dynamic and dedicated server/barista with a strong work ethic and exceptional customer service skills honed at Robert. Proven ability to manage multiple tables efficiently while ensuring guest satisfaction. Adept at cash handling and maintaining a clean environment, fostering warm relationships with customers and colleagues alike.
Overview
2
2
years of professional experience
Work History
Server/barista
Robert
Gravette Ar
10.2025 - Current
- Provided excellent customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and service procedures.
- Processed customer orders accurately using point-of-sale systems.
- Managed multiple tables efficiently during peak service hours, ensuring a positive dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Contributed to inventory management by monitoring stock levels.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Barista
Marissa Crane
Gravette, AR
05.2024 - 06.2024
- Prepared high-quality beverages according to standardized recipes.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Operated espresso machines and grinders with precision and care.
- Collaborated with team members to ensure efficient service during peak hours.
- Adapted to changing menu items and seasonal offerings seamlessly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Master of Science - Culinary
University of Arkansas
Fayetteville, AR04.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Supply restocking
- Table bussing
- Guest relations management
- Relationship management
- Dining area maintenance
- Allergy awareness
- Item promotion
- Table setting knowledge
- Multitasking and organization
- Shift management
- Dietary restrictions knowledge
- Calm demeanor
- Warm and friendly
- Adaptable and flexible
- Multitasking
- Cool under pressure
Timeline
Server/barista
Robert
10.2025 - Current
Barista
Marissa Crane
05.2024 - 06.2024
Master of Science - Culinary
University of Arkansas